Afri Host and FETCH Couriers - A match made in Hell!

I app**** for a SIM from a service provider. The entire process was carried out on-line. Once completed I had the option to choose an EXPRESS delivery which was supposed to be a 3 hour wait. I indicated to them that the delivery was to a business address. My application was done before 07H00 AM on Friday morning the 9th of February 2024. At 12h25 I made contact with the Service Provider to enquire at to the whereabouts of my new SIM as it had not yet arrived. After a lengthy discussion over What's App the SP could not tell me when delivery would take place. All they could tell me that "it would be today" (that being last Friday). At 17:25 on Friday afternoon I receive an SMS from the couriers stating that my parcel will be delivered at 17H00 or first thing on the next business day. I then left the office for home. NO SIM> On Saturday morning (can't recall the exact time) I received a call from a courier stating that he is at my office and there is nobody there. I was trying to explain that I don't work on week-ends. At a point he killed the call on me. At 14h41 on Saturday afternoon I received an SMS thanking me for choosing AfriHost and saying that I must fasten my seat belt and get ready for Pure Internet Joy. At this point I did not bother any longer. At around 07h30 this morning, our security person who controls our access gate at the office park, came to me with the parcel in hand. He told me that the courier just let the package with him. What a poor experience!