Fedex Express
1.5|3,474 reviews
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Tarryn O
1 reviews | Active since Member
07 May 2026, 10:01
Incompetence
My parcel was misrouted by Fedex from Italy to China (instead of South Africa). It sat there for 12 days without them letting us know there is an error. Now Fedex insist we need to fix it even though they made the mistake. There is no resolution time even though we need the parcel urgently. The incompetence is unbelievable.
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Replies (1)Fedex Express's replyOfficial
07 May 2026, 13:23Thank you for sharing your experience with FedEx. We truly value your feedback.Please allow us some time to investigate the matter thoroughly.A member of our resolution team will reach out to assist in resolving this issue.We appreciate your patience and understanding.
Best regards,Resolution Desk
Best regards,Resolution Desk
Best regards,
Fedex Express's reply07 May 2026, 13:23
Official
Thank you for sharing your experience with FedEx. We truly value your feedback.Please allow us some time to investigate the matter thoroughly.A member of our resolution team will reach out to assist in resolving this issue.We appreciate your patience and understanding.
Best regards,Resolution Desk
Best regards,Resolution Desk
Best regards,