Fahrenheit Seafood and Grill
Claimed Business
|1|2 Reviews (last 12 months)|This business does not respond to reviews
Fahrenheit Seafood and Grill
Claimed Business
|1
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Trustindex Rating
0TrustIndex
0
Review Distribution
1|2 Reviews
Jul '25 - Jun '26
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
3 May 2026, 05:18
Poor Service, Terrible Atmosphere
I recently hosted my daughter’s 9th birthday party here, and unfortunately it was a very disappointing experience. The space was extremely cramped, which made it uncomfortable for both kids and parents. The service was also very poor – we constantly had to look for our waiter, and we were not attended to as we should have been, especially for a booked party. One of the biggest issues was the party package. It was clear from the balloons and birthday setup that this was a party, yet the waiter never confirmed anything with me. Only after most of my guests had already left did I receive the party packs, which I had to ask for, and only then did the waiter realise what I had booked. I had already explained this earlier, so this was very frustrating. The timing of the food was also completely off. The pizzas were delayed, and the ice creams were only brought out after I asked for them – by that time, only 4 out of the 9 kids were still there. That is unacceptable for a children’s party. To make matters worse, the staff at the pizza station were very rude and unhelpful, which added to the negative experience. The atmosphere was also unpleasant. There was a very large, loud table nearby playing their own music, shouting and singing, with no regard for other guests. No staff member or manager stepped in to manage the situation. What disappointed me even more is that this is not my first visit. I’ve celebrated a birthday here before and had a great experience. Sadly, the quality has gone backwards significantly. Lastly, no manager came to check on us at any point during the event, which shows a lack of care for customers. Unfortunately, after this experience, I will not be returning.
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Anonymous
1 reviews | Active since Jan 2020
3 May 2026, 05:18
Poor Service, Terrible Atmosphere
I recently hosted my daughter’s 9th birthday party here, and unfortunately it was a very disappointing experience. The space was extremely cramped, which made it uncomfortable for both kids and parents. The service was also very poor – we constantly had to look for our waiter, and we were not attended to as we should have been, especially for a booked party. One of the biggest issues was the party package. It was clear from the balloons and birthday setup that this was a party, yet the waiter never confirmed anything with me. Only after most of my guests had already left did I receive the party packs, which I had to ask for, and only then did the waiter realise what I had booked. I had already explained this earlier, so this was very frustrating. The timing of the food was also completely off. The pizzas were delayed, and the ice creams were only brought out after I asked for them – by that time, only 4 out of the 9 kids were still there. That is unacceptable for a children’s party. To make matters worse, the staff at the pizza station were very rude and unhelpful, which added to the negative experience. The atmosphere was also unpleasant. There was a very large, loud table nearby playing their own music, shouting and singing, with no regard for other guests. No staff member or manager stepped in to manage the situation. What disappointed me even more is that this is not my first visit. I’ve celebrated a birthday here before and had a great experience. Sadly, the quality has gone backwards significantly. Lastly, no manager came to check on us at any point during the event, which shows a lack of care for customers. Unfortunately, after this experience, I will not be returning.
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Anonymous
1 reviews | Active since Jan 2020
1 Mar 2026, 18:58
I had a very disappointing experience at Fahrenheit at Lemon Tree on Friday, 26 February 2026. After ordering takeaway, I realised I had forgotten my card and my phone battery was flat. I politely asked if there was a charger so I could sort it out. Inst
Formal Complaint Regarding Unprofessional and Disrespectful Customer Service Experienced at Fahrenheit Alberton
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Anonymous
1 reviews | Active since Jan 2020
1 Mar 2026, 18:58
I had a very disappointing experience at Fahrenheit at Lemon Tree on Friday, 26 February 2026. After ordering takeaway, I realised I had forgotten my card and my phone battery was flat. I politely asked if there was a charger so I could sort it out. Inst
Formal Complaint Regarding Unprofessional and Disrespectful Customer Service Experienced at Fahrenheit Alberton
0
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Anonymous
1 reviews | Active since Jan 2020
28 May 2025, 03:20
RAW food that caused food positioning
very disappointed went there spent over R1400 wife got calamari and it was raw and filthy we only noticed because she had the hake with it and didn't finish so she took a lot home. she ended up getting food positioning from the food and you post a google review and not so much as a reply from them. i will not be going back there and most people i know wont go again they also choose not to risk it . not worth it at all
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Anonymous
1 reviews | Active since Jan 2020
28 May 2025, 03:20
RAW food that caused food positioning
very disappointed went there spent over R1400 wife got calamari and it was raw and filthy we only noticed because she had the hake with it and didn't finish so she took a lot home. she ended up getting food positioning from the food and you post a google review and not so much as a reply from them. i will not be going back there and most people i know wont go again they also choose not to risk it . not worth it at all
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Anonymous
1 reviews | Active since Jan 2020
23 Jul 2023, 03:57
22 July visited your lemon tree restaurant, paid with my credit. Card . To my horror this morning I was abruptly woken by ABSA ***** line warning me of transactions done on my card while sleeping. I have a reason to believe that my card was cloned using y
CARD CLONING IN FARENHEID
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Anonymous
1 reviews | Active since Jan 2020
23 Jul 2023, 03:57
22 July visited your lemon tree restaurant, paid with my credit. Card . To my horror this morning I was abruptly woken by ABSA ***** line warning me of transactions done on my card while sleeping. I have a reason to believe that my card was cloned using y
CARD CLONING IN FARENHEID
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Anonymous
1 reviews | Active since Jan 2020
3 Jun 2023, 10:25
Bad Business Practice - Customer **************
I attended the Primary School Winter Sports Festival hosted at Saheti School on 3 June 2023. The only vendors serving food at the function was Edenvale Fahrenheit Seafood and Grill. At one point during the day, I started to queue in the payment queue. The Venue was very busy, and the queues at the Edenvale Fahrenheit Seafood and Grill stalls were very long, around 18 to 20 people in the queue. As I got closer to the servers, I noticed that they were calling out for people with cash, to come to the front of the queue. People paying with cash were getting to jump the queue, and they were being served in front of the people in the queue who were paying with Credit or Debit cards? This is extremely frustrating and annoying business practice, why am I and other people at the venue who only have credit or debit cards to pay, being treated by Edenvale Fahrenheit Seafood and Grill in this manner? How does Edenvale Fahrenheit Seafood and Grill justify this behaviour. Surely, all patrons must wait in one queue to be served, regardless of how they are paying? I would like a Manager or owner of Edenvale Fahrenheit Seafood and Grill to explain to me, why I was patirntly waqiting in a queue, while other people were allowed to push forward, and order and collect their food before me, just because they were paying in a different way to me? I raised this question with the servers once I got to the front of the queue. I was given no explanation for this practice, as well as being told in a rude and nonchalant way that 'They were paying with cash'!!! I obviously then declined to order any food or drinks, and I left the queue. I called the Edenvale Fahrenheit Seafood and Grill to raise a complaint with a manager on duty. I was told the manager was 'Busy', and I thus left a message with my name and number, to please be called. To this time of me writing this review, now that I am home, I have still not had a call back from a manager or owner at Edenvale Fahrenheit Seafood and Grill. I am extremely disappointed with Edenvale Fahrenheit Seafood and Grill, as myself, my family and my friends have supported and patronised the family owned Edenvale Fahrenheit Seafood and Grill for many, many years. Especially by patronising Edenvale Fahrenheit Seafood and Grill just as the Covid restrictions started to lift, and especially by making an effort to patronise Edenvale Fahrenheit Seafood and Grill right after they re-opened after the fire in February of 2022.
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Anonymous
1 reviews | Active since Jan 2020
3 Jun 2023, 10:25
Bad Business Practice - Customer **************
I attended the Primary School Winter Sports Festival hosted at Saheti School on 3 June 2023. The only vendors serving food at the function was Edenvale Fahrenheit Seafood and Grill. At one point during the day, I started to queue in the payment queue. The Venue was very busy, and the queues at the Edenvale Fahrenheit Seafood and Grill stalls were very long, around 18 to 20 people in the queue. As I got closer to the servers, I noticed that they were calling out for people with cash, to come to the front of the queue. People paying with cash were getting to jump the queue, and they were being served in front of the people in the queue who were paying with Credit or Debit cards? This is extremely frustrating and annoying business practice, why am I and other people at the venue who only have credit or debit cards to pay, being treated by Edenvale Fahrenheit Seafood and Grill in this manner? How does Edenvale Fahrenheit Seafood and Grill justify this behaviour. Surely, all patrons must wait in one queue to be served, regardless of how they are paying? I would like a Manager or owner of Edenvale Fahrenheit Seafood and Grill to explain to me, why I was patirntly waqiting in a queue, while other people were allowed to push forward, and order and collect their food before me, just because they were paying in a different way to me? I raised this question with the servers once I got to the front of the queue. I was given no explanation for this practice, as well as being told in a rude and nonchalant way that 'They were paying with cash'!!! I obviously then declined to order any food or drinks, and I left the queue. I called the Edenvale Fahrenheit Seafood and Grill to raise a complaint with a manager on duty. I was told the manager was 'Busy', and I thus left a message with my name and number, to please be called. To this time of me writing this review, now that I am home, I have still not had a call back from a manager or owner at Edenvale Fahrenheit Seafood and Grill. I am extremely disappointed with Edenvale Fahrenheit Seafood and Grill, as myself, my family and my friends have supported and patronised the family owned Edenvale Fahrenheit Seafood and Grill for many, many years. Especially by patronising Edenvale Fahrenheit Seafood and Grill just as the Covid restrictions started to lift, and especially by making an effort to patronise Edenvale Fahrenheit Seafood and Grill right after they re-opened after the fire in February of 2022.
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