The delivery company did not let me know that they will be late

The delivery company did not let me know that they will be late. I had to call the driver for an update of where they were and they kept on changing the ETA. Turns out they had issues with the truck but that was not communicated with me. However the manager reassured me and they were very patient with me before I received the moving date. Very quick with the quotation. None of my items were missing or damaged.