Evotel South Africa

Evotel South Africa

4.089441535776614|2,292 reviews
mvb
mitch van breda

1 reviews | Active since Member

18 Mar 2026, 12:14

Bad Service Ecotel Fibre

Im so surprised at the bad service i am getting from Evotel...i see they say they are so Highly Rated on there emails and brag about it but the service they supply is useless

I have an already installed fiber box at my premises it is taking more than 3 days just to get it activated, i have phoned them numerous times

If you phone new sales they answer so Quick...if you phone technical service they answer so quick...but phoning activation they dont pickup i have stayed on the phone numerous times for longer than 30 min...i have requested a call back and still nothing

Just to get a pre installed line activated

This is so unacceptable dont use them

0
Replies (15)
Evotel South Africa
Evotel South Africa's reply18 Mar 2026, 13:26
Official

<div>Good afternoon Mitch,&nbsp;<br><br>&nbsp;Thank you for reaching out to us. We sincerely apologize, as this does not reflect the level of service we strive to provide to our customers. Your concern has been escalated to the relevant team, who will be in contact with you shortly to assist and ensure your account is activated.&nbsp;</div>

Best regards,