F260314962 I'm very disappointed and hurt about the poor service

F260314962 I'm very disappointed and hurt about the poor service. I've reported 2 months ago about the problem of years ago and you don't come at all. We are living with poo in our premises which runs 24/7 and you don't care at all. I just phoned and you said the plumber is not yet allocated to fix our problem ‼️whatever you need in order to let us free please let me know 🙏 our house is smelling *** each and every second 🤕😭😭 S