Review ofEskom
Eskom

Eskom

1.2848117260550922|3,957 reviews
BS
Bianca Symons

1 reviews | Active since Member

16 Mar 2026, 14:22

NO POWER FOR 5 DAYS!!

We had our electricity meter ****** last week Wednesday and since then have been sitting without power. We immediately reported the theft to Eskom to request a replacement only to find out 5 days later that our request had not been logged properly. It is ridiculous that there is no way for us to be able to follow up besides an AI bot that tells us nothing that we don't already know.

0
Replies (15)
Eskom
Eskom's reply17 Mar 2026, 06:13
Official

<div>Dear Bianca<br><br></div><div>We acknowledge receipt of your query and apologize for any inconvenience caused. To enable us to investigate and assist you further, we kindly request that you provide your meter number/account number and reference number. Please send these details to <a href="mailto:[email protected]">[email protected]</a>. Once we receive the required information, we will attend to your query accordingly.&nbsp;<br><br></div><div>Kind regards</div><div>Eskom Team<br><br></div>

Best regards,