

Ekurhuleni Siyakhokha
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Absolutely no Service from Ekurhuleni Siyakhokha Benoni We have been complaining about additional 5 Bins that they have been charging us for since June 2025 We are only paying for one as this is the once we signed for and have been paying for many years - Charging for bins that we have not received/signed for - yet we have been billed for almost a year. They are charging us for 3 bins allocated to Garages - vehicles are being parked in - please advise the LOGIC behind this. 2 x Ekurhuleni staff came out to our property in Sept 2025 - to access the property - to date no feedback/report received We have had 1 Bin for many years sufficing for our needs as we do our own recycling. Trying to set up appointments - No response to our Mail requests Our Electricity prepaid meters been blocked - now sitting without power - Yesterday we went to the Ekurhuleni Benoni office to try and resolve -absolutely NOBODY AT EKURHULEI BENONI WANTS TO ASSIST - *********** STAFF, TOTALLY USELESS Meter blocked as we owe R5000.00 for the 5 bins that we have not been paying for since June 2025 Please are we in the wrong - now my 71 year old mother is sitting in the DARK as we are not able to purchase any electricity - prepaid meter blocked
1 reviews | Active since Jan 2020
Absolutely no Service from Ekurhuleni Siyakhokha Benoni We have been complaining about additional 5 Bins that they have been charging us for since June 2025 We are only paying for one as this is the once we signed for and have been paying for many years - Charging for bins that we have not received/signed for - yet we have been billed for almost a year. They are charging us for 3 bins allocated to Garages - vehicles are being parked in - please advise the LOGIC behind this. 2 x Ekurhuleni staff came out to our property in Sept 2025 - to access the property - to date no feedback/report received We have had 1 Bin for many years sufficing for our needs as we do our own recycling. Trying to set up appointments - No response to our Mail requests Our Electricity prepaid meters been blocked - now sitting without power - Yesterday we went to the Ekurhuleni Benoni office to try and resolve -absolutely NOBODY AT EKURHULEI BENONI WANTS TO ASSIST - *********** STAFF, TOTALLY USELESS Meter blocked as we owe R5000.00 for the 5 bins that we have not been paying for since June 2025 Please are we in the wrong - now my 71 year old mother is sitting in the DARK as we are not able to purchase any electricity - prepaid meter blocked
1 reviews | Active since Jan 2020
I had to give them one star but it should have been minus. They never allocate funds or update statements on time. When you call you get a different person with a different answer and a different attitude each time. It takes 48 hours for them to respond to an email. What kind of service is that?? Frustrated and disappointed. What a mess. It's also pointless making an official complaint as they don't bother taking any accountability
1 reviews | Active since Jan 2020
I had to give them one star but it should have been minus. They never allocate funds or update statements on time. When you call you get a different person with a different answer and a different attitude each time. It takes 48 hours for them to respond to an email. What kind of service is that?? Frustrated and disappointed. What a mess. It's also pointless making an official complaint as they don't bother taking any accountability
1 reviews | Active since Jan 2020
I had an enquiry about my account and dreaded calling the support line because in most experiences, the support line never really offers support. I got connected to Suzan Tlou and what a delight that was. She was so sweet and she assisted me in no time with more things than I was even calling to ask about. Her telephone etiquette is phenomenal and her service was exceptional. If I could give her more than 5 starts I would.
1 reviews | Active since Jan 2020
I had an enquiry about my account and dreaded calling the support line because in most experiences, the support line never really offers support. I got connected to Suzan Tlou and what a delight that was. She was so sweet and she assisted me in no time with more things than I was even calling to ask about. Her telephone etiquette is phenomenal and her service was exceptional. If I could give her more than 5 starts I would.
1 reviews | Active since Jan 2020
Despite paying municipal accounts on their platform on or before the 17th of the month they keep applying final notice changes. The accounts are only due on the 20th and have cleared my bank account before then. The level of incompetence by the accounts department of Ekhuruleni is pathetically poor
1 reviews | Active since Jan 2020
Despite paying municipal accounts on their platform on or before the 17th of the month they keep applying final notice changes. The accounts are only due on the 20th and have cleared my bank account before then. The level of incompetence by the accounts department of Ekhuruleni is pathetically poor
Hellopeter has tracked Ekurhuleni Siyakhokha across 4 reviews. Ekurhuleni Siyakhokha hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Ekurhuleni Siyakhokha? Write a review to help others decide.