

Ericssons Mattress and Pine
TrustIndex
0
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I have received a call from Ericssons after buying a bed from them and was not happy with the quality, thank you Zel for the best service you have given me, I cannot wait to go and choose a new bed. Looking forward to doing business with you again.
1 reviews | Active since Jan 2020
I have received a call from Ericssons after buying a bed from them and was not happy with the quality, thank you Zel for the best service you have given me, I cannot wait to go and choose a new bed. Looking forward to doing business with you again.
1 reviews | Active since Jan 2020
I bought a Sealy EX Length mattress with them and the quality of the mattress was not good, I have logged a complain and to date nothing has been resolved, I always have to call for follow up, but nothing is moving, it takes them a 3 to 4 weeks to get someone to contact me, I am disappointed with the service , please check reviews before making any purchases
1 reviews | Active since Jan 2020
I bought a Sealy EX Length mattress with them and the quality of the mattress was not good, I have logged a complain and to date nothing has been resolved, I always have to call for follow up, but nothing is moving, it takes them a 3 to 4 weeks to get someone to contact me, I am disappointed with the service , please check reviews before making any purchases
1 reviews | Active since Jan 2020
Super happy with this service! What an amazing experience! Ordered my beds on the Thursday, got a call immediately and received my beds on the Monday! Everything was exactly what I ordered. Stella was amazing! She was in constant communication with me and really went out of her way to get me my urgent delivery done. Really such an amazing experience with amazing products
1 reviews | Active since Jan 2020
Super happy with this service! What an amazing experience! Ordered my beds on the Thursday, got a call immediately and received my beds on the Monday! Everything was exactly what I ordered. Stella was amazing! She was in constant communication with me and really went out of her way to get me my urgent delivery done. Really such an amazing experience with amazing products
1 reviews | Active since Jan 2020
I am having a painful experience yet again with this company I purchased a Vito in 2021 and they told me it has so many years when I had contacted them they asked for the invoice and sent it to the suppliers then I get a invoice saying I needed to pay....when I spoke to the Suppliers he advised speak to the manager of Ericsson then Val said she's the branch manager and told her I am not going to pay for a new mattress and base when I purchased it was told that I had 10 years and if I had a issue nothing more or less now when I said I don't want a new mattress just service it or whatever for my son she's not responding to my mails I am bring ignored but to sell me a product without explaining is fair now my 10y old is suffering and the suppliers refuse to fix it and Ericssons is ignoring me when this is not my fault Val said I should of read the manual when I purchased why didn't they explain this I want answers!!!!!!!!!
1 reviews | Active since Jan 2020
I am having a painful experience yet again with this company I purchased a Vito in 2021 and they told me it has so many years when I had contacted them they asked for the invoice and sent it to the suppliers then I get a invoice saying I needed to pay....when I spoke to the Suppliers he advised speak to the manager of Ericsson then Val said she's the branch manager and told her I am not going to pay for a new mattress and base when I purchased it was told that I had 10 years and if I had a issue nothing more or less now when I said I don't want a new mattress just service it or whatever for my son she's not responding to my mails I am bring ignored but to sell me a product without explaining is fair now my 10y old is suffering and the suppliers refuse to fix it and Ericssons is ignoring me when this is not my fault Val said I should of read the manual when I purchased why didn't they explain this I want answers!!!!!!!!!
1 reviews | Active since Jan 2020
Very impressed with the customer service received from this company! From placing an online order until delivery of the bed base, I received excellent and friendly communication on the status of my order. Delivery was prompt, earlier than expected. Most appreciated was the extra mile that I walk for their customers! Through no fault of theirs, the wrong size was delivered (my fault!). The very friendly delivery guys noticed it when they unpacked the base and fitted the mattress. They called the office, who immediately approved that they return for the correct size base and swap it out. They were back within an hour and exchanged the base, still very friendly and with no issues. Thanks to everybody at Ericssons Mattress and Pine – Centurion for such excellent service, much appreciated!
1 reviews | Active since Jan 2020
Very impressed with the customer service received from this company! From placing an online order until delivery of the bed base, I received excellent and friendly communication on the status of my order. Delivery was prompt, earlier than expected. Most appreciated was the extra mile that I walk for their customers! Through no fault of theirs, the wrong size was delivered (my fault!). The very friendly delivery guys noticed it when they unpacked the base and fitted the mattress. They called the office, who immediately approved that they return for the correct size base and swap it out. They were back within an hour and exchanged the base, still very friendly and with no issues. Thanks to everybody at Ericssons Mattress and Pine – Centurion for such excellent service, much appreciated!
1 reviews | Active since Jan 2020
I recently purchased a chair from Ericsson Mattress and Pine Boksburg, Jet Park Branch. The quality was great. A sturdy, beautiful piece of furniture.The customer service was excellent. Sherene was efficient, great with feedback and went the extra mile to ensure that I was a happy customer. We need to start supporting growing family businesses (where quality and customer service are a priority) and not just monopolies.
1 reviews | Active since Jan 2020
I recently purchased a chair from Ericsson Mattress and Pine Boksburg, Jet Park Branch. The quality was great. A sturdy, beautiful piece of furniture.The customer service was excellent. Sherene was efficient, great with feedback and went the extra mile to ensure that I was a happy customer. We need to start supporting growing family businesses (where quality and customer service are a priority) and not just monopolies.
Hellopeter has tracked Ericssons Mattress and Pine across 48 reviews. Ericssons Mattress and Pine hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Ericssons Mattress and Pine? Write a review to help others decide.