I’m treated very bad by this company 💔💔I’ did an operation and I missed my flight because of needing medical report from my dr

I’m treated very bad by this company 💔💔I’ did an operation and I missed my flight because of needing medical report from my dr. When they recieved my report they said the report will take 2 days to reflect on their side.. Now I’m stucked with no help.. I’ve been at the airport from 7am my flight was for 17:00 but they denied me because of f the medical report that needs to reflect on their side after 2 days💔💔💔💔😢