Unprofessional

Asked for a quote through their online email. Some guy phoned me and asked me to send my name and address through sms for an electrician to contact me. Since then I have sent a few messages asking if someone tried to contact me, asked for confirmation that they are receiving my messages....I'm still waiting. Extremely unprofessional company. Looking on the bright side it looks like I dodged a bullet from all of the terrible reviews about them I read afterwards.