EishKOM Solar Solutions (PTY) LTD
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
They are very helpful. The Solar system is doing what it is suppose to and the customer care (even after installation) is really good. Andreas and his team really knows what they are doing. I would recommend.
1 reviews | Active since Jan 2020
They are very helpful. The Solar system is doing what it is suppose to and the customer care (even after installation) is really good. Andreas and his team really knows what they are doing. I would recommend.
1 reviews | Active since Jan 2020
Unfortunately this organisation can not be recommended. Firstly, the owner has a different full time job which means that his solar clients are not at all priority. Upon contracting him, he provided a quote without coming to inspect our property. Afterwards, upon installation, he started sending additional costs that we were held liable for - because his quote did not match the requirements of the property. He has no full functioning team. 3 separate teams arrived at our property to do the work. They never had all the necessary parts or equipment. They had to frequently borrow from us, or even drive to town to go and buy. Upon discussing specific needs that our property had, the owner started becoming verbally aggressive, and accusing us of theft, and various other things. He was unwilling to adapt the project according to our property needs. The employees frequently complained of being underpaid and overworked. After the final installation of the property, the owner owed us some money. In requesting repayment of this, he only paid back half and then removed us from our own solar app accounts. Preventing us from having access to our own system. We have had similar stories from his previous clients. Unfortunately his quotes are comparable and even beats out other, but the client service and installation is poor and unfavourable. In retrospect, we would have rather paid a bit more to work with an expert and professional team. This company brought a lot of conflict, insults and discomfort to our home. The owner was extremely unprofessional and rude.
1 reviews | Active since Jan 2020
Unfortunately this organisation can not be recommended. Firstly, the owner has a different full time job which means that his solar clients are not at all priority. Upon contracting him, he provided a quote without coming to inspect our property. Afterwards, upon installation, he started sending additional costs that we were held liable for - because his quote did not match the requirements of the property. He has no full functioning team. 3 separate teams arrived at our property to do the work. They never had all the necessary parts or equipment. They had to frequently borrow from us, or even drive to town to go and buy. Upon discussing specific needs that our property had, the owner started becoming verbally aggressive, and accusing us of theft, and various other things. He was unwilling to adapt the project according to our property needs. The employees frequently complained of being underpaid and overworked. After the final installation of the property, the owner owed us some money. In requesting repayment of this, he only paid back half and then removed us from our own solar app accounts. Preventing us from having access to our own system. We have had similar stories from his previous clients. Unfortunately his quotes are comparable and even beats out other, but the client service and installation is poor and unfavourable. In retrospect, we would have rather paid a bit more to work with an expert and professional team. This company brought a lot of conflict, insults and discomfort to our home. The owner was extremely unprofessional and rude.