Terrible terrible terribly disappointing

I recently flew with this airline and unfortunately the experience was extremely disappointing from start to finish. The ground staff and cabin crew were rude, unfriendly, and showed very little professionalism or customer care throughout the journey. The onboard entertainment system was largely non-functional. Many remote controls were missing, several touchscreens did not work, and some TV screens were completely inoperative, making a long flight even more unpleasant. The food served onboard was bland, tasteless, and far below the standard one would expect on an international flight. The aircraft itself appeared dirty and poorly maintained. Some seats could not be placed into the required upright position for takeoff and landing, which raises serious concerns about maintenance and passenger safety. The seats were also badly dilapidated, with tray tables hanging at awkward angles causing food trays and drinks to slide directly into passengers’ laps. The condition of the toilets was unacceptable. There were no disposable toilet seat covers available, the toilets were dirty and unhygienic, water was covering parts of the floor, and used toilet paper was left lying on the ground. Overall, this was a very poor travel experience with unacceptable standards in cleanliness, maintenance, comfort, and customer service. I would not recommend this airline based on my experience.