Ecomed Medical (Pty) Ltd
Claimed Business
|4|4 Reviews (last 12 months)|This business does not respond to reviews
Ecomed Medical (Pty) Ltd
Claimed Business
|4
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
100Very Likely
NPS Score
100
Recommended: Very Likely
Review Distribution
4|4 Reviews
Sep '25 - Aug '26
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceVG
Vee G
1 reviews | Active since Apr 2019
17 Mar 2026, 11:49
POOR AFTER SERVICE FROM DANIEL SMIT
My complaint : Dear Ecomed Medical Team, I would like to formally express my disappointment with the after-sales service I have received from Daniel Smit of Ecomed Medical Pty Ltd. Since 26 February, I have been enquiring about purchasing an additional mask and specifically requested pictures of the item to assist with my decision. Unfortunately, I have received no response to date. I followed up again on 13 March with the same request, but once again, my enquiry was ignored. As of today, 17 March, I have still not received any feedback or communication. This lack of response is extremely frustrating and does not reflect the level of service one would expect, especially from a sales representative responsible for client support and product enquiries. I would appreciate it if this matter could be addressed urgently, and that I receive the requested information without further delay.
Helpful (0)
|Replies (1)VG
Vee G
1 reviews | Active since Apr 2019
17 Mar 2026, 11:49
POOR AFTER SERVICE FROM DANIEL SMIT
My complaint : Dear Ecomed Medical Team, I would like to formally express my disappointment with the after-sales service I have received from Daniel Smit of Ecomed Medical Pty Ltd. Since 26 February, I have been enquiring about purchasing an additional mask and specifically requested pictures of the item to assist with my decision. Unfortunately, I have received no response to date. I followed up again on 13 March with the same request, but once again, my enquiry was ignored. As of today, 17 March, I have still not received any feedback or communication. This lack of response is extremely frustrating and does not reflect the level of service one would expect, especially from a sales representative responsible for client support and product enquiries. I would appreciate it if this matter could be addressed urgently, and that I receive the requested information without further delay.
0
Replies (1)PT
Pierre T
1 reviews | Active since Mar 2024
9 Jan 2026, 08:44
Excellent service
Just acknowledging and thanking The Ecomed staaf in Rustenburg-Sr Analise and Sonja, for their super service, on a holday!!! They are always so professional and ready to help. Thank you PJ du Toit
Helpful (0)
|Replies (1)CM
Colleen M
1 reviews | Active since Jun 2024
17 Nov 2025, 14:26
Brilliant Service
Ecomed staff in Johannesburg have always gone out of their way in support of my Mother In Law and her COPD diagnosis. Always pleasant, very quick to respond to any queries and very professional. A specific mention has to go to Ian Grobler who services the East Rand in Gauteng. He is always helpful, professional, knoweledgable, answers any question on the Ecomed products and he goes out of his way to support his patients.
Helpful (0)
|Replies (1)CM
Colleen M
1 reviews | Active since Jun 2024
17 Nov 2025, 14:26
Brilliant Service
Ecomed staff in Johannesburg have always gone out of their way in support of my Mother In Law and her COPD diagnosis. Always pleasant, very quick to respond to any queries and very professional. A specific mention has to go to Ian Grobler who services the East Rand in Gauteng. He is always helpful, professional, knoweledgable, answers any question on the Ecomed products and he goes out of his way to support his patients.
0
Replies (1)PG
Pearlene G
1 reviews | Active since Jan 2025
16 Sept 2025, 15:19
Excellent Customer Service
The best customer service I have ever received has been from Polly Mndaweni. She goes above and beyond in her work — even waking up at 2am if I reached out about medical issues. She sent me encouraging messages, constantly kept me updated with my claim, and truly cared about my well-being. Her support made a stressful situation so much easier to handle, and I’m deeply grateful for her dedication and compassion.
Helpful (0)
|Replies (1)PG
Pearlene G
1 reviews | Active since Jan 2025
16 Sept 2025, 15:19
Excellent Customer Service
The best customer service I have ever received has been from Polly Mndaweni. She goes above and beyond in her work — even waking up at 2am if I reached out about medical issues. She sent me encouraging messages, constantly kept me updated with my claim, and truly cared about my well-being. Her support made a stressful situation so much easier to handle, and I’m deeply grateful for her dedication and compassion.
0
Replies (1)