VG
Vee G
Active since Apr 2019
13
Reviews
0
Industries
Reviews
13 reviews3 months ago
POOR AFTER SERVICE FROM DANIEL SMIT
My complaint : Dear Ecomed Medical Team, I would like to formally express my disappointment with the after-sales service I have received from Daniel Smit of Ecomed Medical Pty Ltd. Since 26 February, I have been enquiring about purchasing an additional mask and specifically requested pictures of the item to assist with my decision. Unfortunately, I have received no response to date. I followed up again on 13 March with the same request, but once again, my enquiry was ignored. As of today, 17 March, I have still not received any feedback or communication. This lack of response is extremely frustrating and does not reflect the level of service one would expect, especially from a sales representative responsible for client support and product enquiries. I would appreciate it if this matter could be addressed urgently, and that I receive the requested information without further delay.
1 reply
3 months ago
BAD CUSTOMER CARE / FOOD NOT UP TO STANDARD - WIMPY
No response from management (Matthews Munzhedzi) or follow up to customer after the below complaint: I am writing to formally raise a complaint regarding a Quick Bite meal I purchased from Wimpy Engen Bryanston on 21/02 at approximately 22:30. When I collected my takeaway order, the server informed me that they had run out of the small buns normally used for the Quick Bite meal and that they had substituted it with a larger bun instead. I accepted this in good faith. However, upon arriving home and opening the burger, I was extremely disappointed to see that the larger bun was paired with the small patty. As a result, more than half the bun had no patty at all and was completely dry. This was not only unsatisfactory but also felt careless and misleading. The most disappointing part is that I work in the building next door (372 Main Road – The Crossing), and I support your store almost daily. As a regular customer, I did not expect this level of service or lack of quality control. I am very upset by this experience and would appreciate this matter being addressed urgently. I trust that you will investigate and advise on how you intend to resolve this issue.
1 reply
20 months ago
BAD SERVICE FROM CUSTOMER CARE - CREDIT CONTROLLER
VERY BAD SERVICE FROM ZIMKHITHA GOCI FROM CREDIT CONTROL - CREDIT CONTROLLER - IGNORES MY EMAILS & REQUEST FOR FOLLOW UPS ON QUERIES.
0 replies
22 months ago
BAD CUSTOMER SERVICE & QUALITY OF PRODUCT
Extremely exhausted & tired with going back & fourth with this company. Had my Sealy King Mattress changed 4 times over a period of 5 Years due to the poor quality of the product. I have spent several thousands of rands paying many warranty excess fees not forgetting getting the rudeness of the staff and unwillingness to be efficient in their duties. This year in March 2024 i paid an exorbant fee and was replaced with a new mattress. In July 2024 the mattress is now deffective again which is now leading me to sever back pains. I have laid a formal complaint on the 22nd of July 2024 and up till today 2024/08/06 No one has called to assist me or emailed me. My email was Directed to Rachel Shabangu / Palesa Serfume & sleepwarranty (BravoBrands) with subject : S272724 MATTRESS COMPLAINT MRS C NAIDOO I am now very frustrated & recommend the public to refrain from using their service's
0 replies
22 months ago
THEFT OF COUCH - HORRIBLE SERVICE - DOUBLE CLICK HORIZON
Good day I purchased a lounge set in March 2024 this year. In May 2024 i noticed it getting sunk in when occupants are sitting down. On the 27th of May this year i Laid a formal complaint With DOUBLE CLICK FURNITURE HORIZON. They have for many weeks falsely strung me along to say they will collect the couches for repairs. I have called them several times & even took to their Facebook page where i had posted my complaint which they have removed & blocked me off the page. Eventually on the 19th of July my couches was collected for repairs . They promised me that the repair would be a Day or two Maximum. Today is the 2nd of August i have not received my couches yet. They also do not answer my calls on their 0662228522 number. I will soon be proceeding to the SAPS To lay a formal charge of theft against them. The manager is also very rude & should be demoted.
0 replies
28 months ago
NORTHGATE/BELLAIRS VIRGIN ACTIVE -SALES GUYS LURE CUSTOMERS BY BEING DECIETFUL
Good day , On Sunday the 28th Of January 2024 i was Bamboozled by Sales Person "MAFA NTSELE" & His manager which name is to be confirmed of VIRGIN ACTIVE NORTHGATE / BELLAIRS - They firstly **** to me that would give me virgin active merchandise if i would sign up with their establishment on that day , With that being said my wife & i signed up with them and paid a R499.99 X 2 Fee for membership activation. Mafas manager then advised us that he would go and collect the merchandise from the Bellairs gym & return. He took more than 30mins to return so we opted to return the next day to collect. Thereafter when i call them to make arrangement's to collect , They now advise me that it is first come first serve basis & that the merchandise is finished. When i asked him why did he lie and promise us free bags, He tells me that i must cancel my contract because I'm still in the cooling off period. Mr Mafa also refuses to give me his managers name.
0 replies
35 months ago
Rooms in Bad condition
I Booked in on 02nd July 2023 - 03rd July. I was given Room number 202 - In this room there is x2 Double beds. Both of these beds were broken. The bed that i slept in sunk in the middle. It was the most horrible stay in my entire travelling moments. The Toilet also had a bad sewer smell.
0 replies
46 months ago
Horrible Service at MTN Woodmead store Johannesburg - Consultant Daniel
Greetings & Good day. Yesterday the 11/08/2022 i went to MTN Woodmead Johannesburg to take a contract for an Samsung s22 & MTN Data with the router , I sat in the store for over and hour and half waiting for assistance. eventually i was only assisted for the cellphone because the assistants whos name is "DANIEL" told me they are having computer issues. However he will take all my details and call me the next day 12/08/2022 to come and pick up router and sim card once he processed. Up to now he has not contacted me, i even tried calling his cellphone and messaging him but he ignores my contact. I have been a MTN customer for over 20 years and now i am very upset. He did not even give me the free fast charging adaptor for the Samsung s22 which is valid from 1st august to 31st august. He didn't even have a MTN plastic bag so i could carry the device in. Had to carry the R21000.00 phone and box in my hand and walk on the road. VERY UNPROFESSIONAL
0 replies
52 months ago
Fresh stop Bryanston Main road- Robbing people for R4.50 for bread
Good day, Please note on the 20th of February i went to fresh stop at Bryanston Main road Caltex garage. I went to the bread isle and saw a loaf of Albany superior white bread 700g on special for R17.49 as advertised on the shelf( I am in possession of pictures), The advert says "THIS DEAL IS VALID: WED 2nd - SUN 27 FEB 2022.". When i get to the till and after it being scanned the rude cashier on duty says its R21.99 , So i then told him but on the shelf its advertised for R17.49 & proceeded to show him, He then tells me he does not know anything about it and he believes its been put up 3 hours early whilst he was not on shift and its not being updated on the system. "This is now 18 days after the advertised special came into active play". So anyways he could not do anything about it. So i then paid for it. He told me they would fix it on the same day later. On the 22nd Of February i am back in the fresh stop store and buy a loaf of bread again and when at the till it still shows at R21.99 which i paid for again, when i asked him why has it not been rectified since the two days before ive been here and complained, 'he says he did take up with his management and they are not interested in fixing it" So he cannot do anything about it and he is sick and tired i must pay full price. So my argument is if they selling 200 loaves of bread a day and robbing people of R4.50 , That's R900 a day that they are pocketing. I have pictures and my slip to prove it.
4 replies
72 months ago
Horrific service
Greetings Fellow South africans, I am deeply disturbed by the service received by Clearance warehouse africa. Note i purchased a lounge recliner set from the establishment and within the 10th month the lounge set started sinking in. With that been said i made contact with them and on the 18th of June 2020 they had sent out their staff to pick it up as they told me they would take it back to their centurion warehouse for repairs. Today is the 13th of July 2020, I have received no Correspondence what so ever on my lounge set nor an update. I have been calling them for several weeks and they tell me that they have no idea what i am talking about or either they give me the run around to get back to me. I am deeply concerned as if they do not know what i am talking about. I will be heading down to my nearest SAPS to lay a charge of theft. As i have the footage and drivers/vehicle details that picked my Up my lounge set. The worse part is that we are in full blown winter and we do not have a place to sit.
1 reply
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