

Duram Smart Paint
Based on recent customer reviews, Duram Smart Paint receives a polarised reception. Satisfied customers consistently praise the product's coverage, smooth application, affordable pricing, low odour and attractive colour range, with many describing it as a trusted long-term favourite for both interior and exterior projects. However, a recurring theme among dissatisfied customers centres on paint peeling, flaking and fading prematurely, alongside frustrations with warranty handling, slow technical responses, inconsistent colour mixing at retail partners and perceived dismissiveness when complaints are escalated.
Replied to 100% of negative reviews
Reply time on negative reviews: 5h 8m
TrustIndex
5.8
Ranking
#18
in Home Services
Reply Time
87h 2m
Replied to 100% of negative reviews
Reply time on negative reviews: 5h 8m
Based on recent customer reviews, Duram Smart Paint receives a polarised reception. Satisfied customers consistently praise the product's coverage, smooth application, affordable pricing, low odour and attractive colour range, with many describing it as a trusted long-term favourite for both interior and exterior projects. However, a recurring theme among dissatisfied customers centres on paint peeling, flaking and fading prematurely, alongside frustrations with warranty handling, slow technical responses, inconsistent colour mixing at retail partners and perceived dismissiveness when complaints are escalated.
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Duram Smart Paint has a TrustIndex of 5.8 out of 10 on Hellopeter, based on 25 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 5 hours 8 min. Hellopeter has tracked Duram Smart Paint across 96 total reviews. How is the TrustIndex calculated? →
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