DSV Freight
Scores reflect the Overall AI Score for each category
Based on recent customer reviews, DSV Freight is described as deeply unreliable across nearly every service touchpoint. Customers report missed deliveries, broken promises, biometric scanner failures, rude agents, and parcels lost or misdelivered. A handful of individual drivers and agents are praised by name, but these moments are rare exceptions in an otherwise consistently negative experience tied to MTN and bank card deliveries.
TrustIndex
1.9
NPS Score
-87
Recommended: Unlikely
Sep '25 - Aug '26
Based on recent customer reviews, DSV Freight is described as deeply unreliable across nearly every service touchpoint. Customers report missed deliveries, broken promises, biometric scanner failures, rude agents, and parcels lost or misdelivered. A handful of individual drivers and agents are praised by name, but these moments are rare exceptions in an otherwise consistently negative experience tied to MTN and bank card deliveries.
DSV Freight has a TrustIndex of 1.9 out of 10 on Hellopeter, based on 40 reviews in the last 12 months. Hellopeter has tracked DSV Freight across 212 total reviews. How is the TrustIndex calculated? →
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