DSTV - Surely the worst service provider!

DSTV has over charged me with R655.80 (Internet bundle was charged twice) SO instead of my regular premium of R1500, I have to pay R2237.92. I always pay on the 25th of every month via the my DSTV App. Since last week Thursday I have been phoning and explaining, then they do confirm the double charged amount and that it will be rectified. After phoning multiple times and speaking to 5 consultants, it is still not corrected, and needless to say.... my services have been suspended. I refuse to pay an extra R600+ extra R655 for a mistake that was made by DSTV. Can I send them a bill for my airtime and time I have waisted from Thursday to get this sorted. #Kyknet and #Waldimar Pelser, if you can move your channels to the Open-view decoder - DSTV will never see me again!!!!!