Bogus subscription

If there was an option to give you zero stars, I would. This is what we’ve come to now! Reinstating bogus subscriptions. I received an sms on Monday saying my debit order would be going through yesterday. WHY??? Because I canceled my Dstv account in 2024. I take my time to call in and Lydia says I called in on the 20th of May to reinstate. WHY would I do that in the current economic climate!!! It is said that I spoke to a Constance to reinstate my subscription, I need this call recording ASAP. I need Mondays call recording with Lydia as well where I was promised that this bogus service has been canceled. And I need my money back in my account TODAY!