

Dr Cindy Augustine
TrustIndex
0
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I visited Dr Cindy Augustine’s practice in Umhlatuzana today at approximately 08:30 with my husband, who was unwell. Upon arrival, I asked the receptionist what time the doctor would be available and was informed that it would be after 09:00. However, the doctor arrived earlier, around 08:40. When I attempted to go inside to be seated and have my details taken, I was told that we were not allowed to sit inside and would only be assisted after 09:00. I waited outside as instructed. At around 09:03, I approached again to request that my details be taken, but I was then told that they would only assist after 10:00 due to a meeting. This was not communicated to us earlier while we were waiting. I expressed my concern that we had been waiting since 08:30, especially as my husband was not well, and that clearer communication would have been appreciated. Unfortunately, the receptionist responded dismissively and walked away, which I found unprofessional and disrespectful. This is not the first time I have experienced poor attitude from the receptionist, and it is disappointing as patients expect to be treated with courtesy and empathy, particularly when they are unwell. Due to this experience, we had to leave and seek assistance from another doctor. I would appreciate it if this matter could be addressed, and for staff to be reminded of the importance of respectful and clear communication with patients.
1 reviews | Active since Jan 2020
I visited Dr Cindy Augustine’s practice in Umhlatuzana today at approximately 08:30 with my husband, who was unwell. Upon arrival, I asked the receptionist what time the doctor would be available and was informed that it would be after 09:00. However, the doctor arrived earlier, around 08:40. When I attempted to go inside to be seated and have my details taken, I was told that we were not allowed to sit inside and would only be assisted after 09:00. I waited outside as instructed. At around 09:03, I approached again to request that my details be taken, but I was then told that they would only assist after 10:00 due to a meeting. This was not communicated to us earlier while we were waiting. I expressed my concern that we had been waiting since 08:30, especially as my husband was not well, and that clearer communication would have been appreciated. Unfortunately, the receptionist responded dismissively and walked away, which I found unprofessional and disrespectful. This is not the first time I have experienced poor attitude from the receptionist, and it is disappointing as patients expect to be treated with courtesy and empathy, particularly when they are unwell. Due to this experience, we had to leave and seek assistance from another doctor. I would appreciate it if this matter could be addressed, and for staff to be reminded of the importance of respectful and clear communication with patients.
1 reviews | Active since Jan 2020
Most disturbing, unprofessional , disgusting doctors practice I ever went to. I took my aged dad fr treatment, only to get shouted at bcos I enquired as to wat was wrong with him, Im his caregiver , I need to know wats his condition . She shouts nd belittled me bcos she is the doctor nd don't need to explain anything to me, says she is 14 yrs in the BUSINESS on nd on , I then suggested to my dad to hold the bed fr balance to take the injection, she then rants at me as to why I'm instructing her patient nd that I shud give him the injection, she then kicked me out her room, I immediately asked fr her to return our money so I could leave taking my father to another doctor, she refused to listen rushed nd, closed the door , quickly injected my dad although I refused treatment there nd then. Then comes out to call security to remove me from her practice. I read her google reviews nd she is known fr such poor attitude nd behavior on there , her fb reviews are just as bad , she must seriously close down as her irrational temper will surely hurt a patient soon . She is out of hands nd has no respect or regard fr people who have been supporting her at all. Disgusting that she is allowed to practice , she is rude, manipulative nd ******* fr a living under the doctor banner . Very disappointed to expirience such in this service industry with a local doctor at that. If reviews cud go in the negative 10 I wud definitely say she deserves that .
1 reviews | Active since Jan 2020
Most disturbing, unprofessional , disgusting doctors practice I ever went to. I took my aged dad fr treatment, only to get shouted at bcos I enquired as to wat was wrong with him, Im his caregiver , I need to know wats his condition . She shouts nd belittled me bcos she is the doctor nd don't need to explain anything to me, says she is 14 yrs in the BUSINESS on nd on , I then suggested to my dad to hold the bed fr balance to take the injection, she then rants at me as to why I'm instructing her patient nd that I shud give him the injection, she then kicked me out her room, I immediately asked fr her to return our money so I could leave taking my father to another doctor, she refused to listen rushed nd, closed the door , quickly injected my dad although I refused treatment there nd then. Then comes out to call security to remove me from her practice. I read her google reviews nd she is known fr such poor attitude nd behavior on there , her fb reviews are just as bad , she must seriously close down as her irrational temper will surely hurt a patient soon . She is out of hands nd has no respect or regard fr people who have been supporting her at all. Disgusting that she is allowed to practice , she is rude, manipulative nd ******* fr a living under the doctor banner . Very disappointed to expirience such in this service industry with a local doctor at that. If reviews cud go in the negative 10 I wud definitely say she deserves that .
1 reviews | Active since Jan 2020
Hi guys if you want cheap unprofessional service please go see this doctor on chatsworth main road .Absolutely rude and the first time I saw a doctor who came out to fight with a patient that brought their 8year kids who wasn't well for medical treatment . This doctor feels she is doing her patients a favor by being at her surgery where patient pay for her unprofessional service , she rushes the consultant and doesn't even listen to the patient. If you want to get more sick visit this doctor .
1 reviews | Active since Jan 2020
Hi guys if you want cheap unprofessional service please go see this doctor on chatsworth main road .Absolutely rude and the first time I saw a doctor who came out to fight with a patient that brought their 8year kids who wasn't well for medical treatment . This doctor feels she is doing her patients a favor by being at her surgery where patient pay for her unprofessional service , she rushes the consultant and doesn't even listen to the patient. If you want to get more sick visit this doctor .
1 reviews | Active since Jan 2020
On the 21/10/2025 I took my mum to Dr Cindy Augustine in umhlatuzana in Chatsworth she was rushing off to the hospital which she then rushed my mum's consultation never asked the relevant questions she had a blood test done we paid for consultation and blood test and left she called me said to come back today the 23/10/2025 for the results I had to then pay again for her to tell me come back tomorrow to do another blood test.All she is doing is charging everytime you step foot into the surgery yet she isn't doing anything.why should we keep on be paying her.They behavior is pathetic.i will never be going back there again
1 reviews | Active since Jan 2020
On the 21/10/2025 I took my mum to Dr Cindy Augustine in umhlatuzana in Chatsworth she was rushing off to the hospital which she then rushed my mum's consultation never asked the relevant questions she had a blood test done we paid for consultation and blood test and left she called me said to come back today the 23/10/2025 for the results I had to then pay again for her to tell me come back tomorrow to do another blood test.All she is doing is charging everytime you step foot into the surgery yet she isn't doing anything.why should we keep on be paying her.They behavior is pathetic.i will never be going back there again
Hellopeter has tracked Dr Cindy Augustine across 4 reviews. Dr Cindy Augustine hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Dr Cindy Augustine? Write a review to help others decide.