Dr Bongani Ngele
Unclaimed Business
|1.5|2 Reviews (last 12 months)|This business does not respond to reviews
Dr Bongani Ngele
Unclaimed Business
|1.5
2 Reviews (last 12 months)
Does not respond to reviews
Review Distribution
1.5|2 Reviews
Sep '25 - Aug '26
Frequently Asked Questions About Dr Bongani Ngele
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Zelda L
1 reviews | Active since Jan 2021
16 Apr 2026, 14:57
Disappointing after care & service
Overall, on our first appointment we were so impressed with Dr Ngele, such a friendly doctor and made us feel at ease. After a month that my son has been on prescribed medication his symptoms is still the same - as a mother I am concerned and requested the Receptionist that I would like to speak to Dr. After 2 weeks and after a phone call that I told her I really want to speak to Dr - absolutely NO call. I have questions and my expectations is that I want to speak to the Dr to get clarification, to be HEARD and to be assisted. The Receptionist send me a message on behalf of the Dr, but that is NOT what I need - I want to talk to him as I have concerns and questions - a message will not do. It took them a week and half to help me with a motivational letter that I can forward to the medical aid for the meds to be put on chronic. It is disappointing knowing that you have a request and your money is good enough for a visit but do not expect after service at all - don't expect to get a call from a Dr if you are worried and have questions. I wonder if the shoe was on the other foot - if your child is not feeling well and not getting better - would you like to get answers? Of am I expecting too much as a parent and as patient??? Point is - Dr Ngele might be a great Dr, I wouldn't know - if the fault is with his reception or if it is him that doesn't want to do effort to talk to patients, I don't know.... but the after service is disappointing!
Helpful (0)
|Replies (0)ZL
Zelda L
1 reviews | Active since Jan 2021
16 Apr 2026, 14:57
Disappointing after care & service
Overall, on our first appointment we were so impressed with Dr Ngele, such a friendly doctor and made us feel at ease. After a month that my son has been on prescribed medication his symptoms is still the same - as a mother I am concerned and requested the Receptionist that I would like to speak to Dr. After 2 weeks and after a phone call that I told her I really want to speak to Dr - absolutely NO call. I have questions and my expectations is that I want to speak to the Dr to get clarification, to be HEARD and to be assisted. The Receptionist send me a message on behalf of the Dr, but that is NOT what I need - I want to talk to him as I have concerns and questions - a message will not do. It took them a week and half to help me with a motivational letter that I can forward to the medical aid for the meds to be put on chronic. It is disappointing knowing that you have a request and your money is good enough for a visit but do not expect after service at all - don't expect to get a call from a Dr if you are worried and have questions. I wonder if the shoe was on the other foot - if your child is not feeling well and not getting better - would you like to get answers? Of am I expecting too much as a parent and as patient??? Point is - Dr Ngele might be a great Dr, I wouldn't know - if the fault is with his reception or if it is him that doesn't want to do effort to talk to patients, I don't know.... but the after service is disappointing!
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Replies (0)TL
Tanja L
1 reviews | Active since Dec 2022
8 Dec 2025, 09:39
Reception is not competent !!!!!!
Sad part of this is that DR Ngele is a very sufficient well groomed excellent neurologist , but his reception person by the name of Gloria has no empathy for his patients and the urgency of documentation to her it seems like she enjoys to play with peoples life's she could care less if the documentation is your only means of helping the patient to be able to afford medication , pay rent or eat
Helpful (0)
|Replies (0)TL
Tanja L
1 reviews | Active since Dec 2022
8 Dec 2025, 09:39
Reception is not competent !!!!!!
Sad part of this is that DR Ngele is a very sufficient well groomed excellent neurologist , but his reception person by the name of Gloria has no empathy for his patients and the urgency of documentation to her it seems like she enjoys to play with peoples life's she could care less if the documentation is your only means of helping the patient to be able to afford medication , pay rent or eat
0
Replies (0)