Discovery Bank

Discovery Bank

1.327592854388896|7,781 reviews
TF
Trudie Ford

1 reviews | Active since Member

19 Mar 2026, 08:35

Discovery - BAD SERV

Trying to close an account I never wanted - with no joy at all. I have to keep calling them for something I never wanted. I am sooooo annoyed at their bad serv i can scream

0
Replies (1)
Discovery Bank
Discovery Bank's reply19 Mar 2026, 08:44
Official

Hi Trudie,<br/><br/>Thank you for sharing your experience. I’m truly sorry for the frustration and inconvenience you’ve had to deal with, especially regarding an account you never wanted in the first place. I completely understand how upsetting this must be, and you shouldn’t have had to keep following up on something that should have been resolved quickly.<br/>Please allow me to look into this matter urgently. I will ensure it’s investigated and assist with getting the account closed so we can bring this to a proper resolution.<br/>Thank you for your patience, and again, my sincere apologies for the trouble caused. I’ll keep you updated as I work on this.<br/><br/>Kind regards,<br/>Marusha

Best regards,