Die Burger
1.9|7 reviews
JN
Johann N
1 reviews | Active since Member
26 Sept 2015, 09:12
WHERE IS MY NEWSPAPER?!>
This is now the second Saturday that I'm not receiving my \Die Burger". When I call their enquiries"
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Replies (1)Die Burger's replyOfficial
27 Sept 2015, 07:28Hello Johann Nefdt,
Thank you very much for bringing this delivery problem under our attention. It is always sad to learn of clients experiencing any problems with delivery and for this we sincerely apologise.
A formal complaint was logged against the carrier with the instruction to still deliver your newspaper within the morning, and also to ensure that this lapse in delivery does not repeat itself.
Upon our follow up call this morning you confirmed that you have not checked if the re-delivery has taken place, but will contact us with your feedback.
We once again apologise for the unacceptable inconvenience and look forward to your response.
Kind Regards
Die Burger
Thank you very much for bringing this delivery problem under our attention. It is always sad to learn of clients experiencing any problems with delivery and for this we sincerely apologise.
A formal complaint was logged against the carrier with the instruction to still deliver your newspaper within the morning, and also to ensure that this lapse in delivery does not repeat itself.
Upon our follow up call this morning you confirmed that you have not checked if the re-delivery has taken place, but will contact us with your feedback.
We once again apologise for the unacceptable inconvenience and look forward to your response.
Kind Regards
Die Burger
Best regards,
Die Burger's reply27 Sept 2015, 07:28
Official
Hello Johann Nefdt,
Thank you very much for bringing this delivery problem under our attention. It is always sad to learn of clients experiencing any problems with delivery and for this we sincerely apologise.
A formal complaint was logged against the carrier with the instruction to still deliver your newspaper within the morning, and also to ensure that this lapse in delivery does not repeat itself.
Upon our follow up call this morning you confirmed that you have not checked if the re-delivery has taken place, but will contact us with your feedback.
We once again apologise for the unacceptable inconvenience and look forward to your response.
Kind Regards
Die Burger
Thank you very much for bringing this delivery problem under our attention. It is always sad to learn of clients experiencing any problems with delivery and for this we sincerely apologise.
A formal complaint was logged against the carrier with the instruction to still deliver your newspaper within the morning, and also to ensure that this lapse in delivery does not repeat itself.
Upon our follow up call this morning you confirmed that you have not checked if the re-delivery has taken place, but will contact us with your feedback.
We once again apologise for the unacceptable inconvenience and look forward to your response.
Kind Regards
Die Burger
Best regards,