Debt Solutions 4 U
Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Debt Solutions 4 U receives strong praise for empathetic, patient consultants and a simple WhatsApp-based onboarding that reduces financial stress. However, a meaningful segment of customers describe serious communication breakdowns after signup, unresolved queries, delayed clearance certificates, and creditors still pursuing them despite active debt review payments.
TrustIndex
5.3
NPS Score
6
Recommended: Likely
Sep '25 - Aug '26
Based on recent customer reviews, Debt Solutions 4 U receives strong praise for empathetic, patient consultants and a simple WhatsApp-based onboarding that reduces financial stress. However, a meaningful segment of customers describe serious communication breakdowns after signup, unresolved queries, delayed clearance certificates, and creditors still pursuing them despite active debt review payments.
Debt Solutions 4 U's biggest strength, according to Hellopeter's AI analysis, is Customer Service & Professional Guidance. Customers repeatedly describe staff as patient, kind, and non-judgemental. Named consultants like Ane, Nadine, and Mikayla are praised for going the extra mile, explaining options in plain language, and restoring customer dignity during stressful financial situations. (8.4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Mar 2010
Ladies and Gentleman, please be careful with this Debt Solutions 4 U, I hade to go through a Lawyer to get my name cleared under Debt Review. The Lawyer then sent through the Court Order, to Debt Solutions 4 U to remove the Debt Review Flag from my name, and till now they have not removed the Debt Review Flag from my name. You will never get a response from them, however they are eager in the beginning to take your money from you.
1 reviews | Active since Mar 2010
Ladies and Gentleman, please be careful with this Debt Solutions 4 U, I hade to go through a Lawyer to get my name cleared under Debt Review. The Lawyer then sent through the Court Order, to Debt Solutions 4 U to remove the Debt Review Flag from my name, and till now they have not removed the Debt Review Flag from my name. You will never get a response from them, however they are eager in the beginning to take your money from you.
1 reviews | Active since Nov 2023
I started my debt review journey with Rowan and company in December 2022. To date, my case hasn't been to court. I've paid more than R**** to the IPDA system, and according to my creditors, I owe more now than when I started this process. Communication from the company is sorely lacking. In this time, 2 of my accounts, including my home loan, have been handed over, and I've been summoned about my home loan. This is not at all what I understood the process to look like when I started talking to them in 2022. Do yourself a favour and look for a reputable company that really has your best interest at heart. I'm fed up with this cat-and-mouse game.
1 reviews | Active since Nov 2023
I started my debt review journey with Rowan and company in December 2022. To date, my case hasn't been to court. I've paid more than R**** to the IPDA system, and according to my creditors, I owe more now than when I started this process. Communication from the company is sorely lacking. In this time, 2 of my accounts, including my home loan, have been handed over, and I've been summoned about my home loan. This is not at all what I understood the process to look like when I started talking to them in 2022. Do yourself a favour and look for a reputable company that really has your best interest at heart. I'm fed up with this cat-and-mouse game.
1 reviews | Active since Mar 2026
The biggest thing for me was the stress. I couldn't sleep worrying about payments. Now I feel more in control and less overwhelmed
1 reviews | Active since Mar 2026
The biggest thing for me was the stress. I couldn't sleep worrying about payments. Now I feel more in control and less overwhelmed
1 reviews | Active since Mar 2026
Quick help, simple process, and very professional. Highly recommend.They explain everything in a simple way
1 reviews | Active since Mar 2026
Quick help, simple process, and very professional. Highly recommend.They explain everything in a simple way
1 reviews | Active since Mar 2026
My monthly payments were too much and I was falling behind. They helped me understand my options and now I can actually manage my finances again.
1 reviews | Active since Mar 2026
My monthly payments were too much and I was falling behind. They helped me understand my options and now I can actually manage my finances again.
The most common complaint about Debt Solutions 4 U, based on Hellopeter's AI analysis of recent customer reviews, is Communication & Responsiveness. A recurring pain point is post-signup silence. Customers report unanswered emails over weeks or months, tickets closed without resolution, and ineffective WhatsApp escalation. Several describe being passed from pillar to post when raising queries. (5.2)
Debt Solutions 4 U has a TrustIndex of 5.3 out of 10 on Hellopeter, based on 83 reviews in the last 12 months. They reply to 18% of negative reviews, typically within 14 hours 35 min. Hellopeter has tracked Debt Solutions 4 U across 379 total reviews. How is the TrustIndex calculated? →
