Refund 2024

The refund department cannot get hold of the finance department via telephone or emails. Few weeks ago it was a system problem. Only 1 lady works with refunds and if and when she is not available, then no one else can assist. Why does Michael Thunley at educor not do anything about these ongoing problems. Surely there must be someone, anyone for that matter be able to assist in any form. For such a big entity where phone calls cannot be directed to the finance department.Really.....i sent an email to Daleena as well, but no response...