Crisis Shield
Unclaimed Business
|1|2 Reviews (last 12 months)|This business does not respond to reviews
Crisis Shield
Unclaimed Business
|1
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Sep '25 - Aug '26
Frequently Asked Questions About Crisis Shield
How is Crisis Shield rated on Hellopeter?
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNN
Nompumelelo N
1 reviews | Active since Apr 2019
14 Oct 2025, 20:32
Dissatisfied client
I signed up a contract with crisis shield for hospital cash back plan.My plan was to join me,spouse and my children under the age of 21.My representative was Steven and I was told in terms of claiming I should provide a fully completed claim form,discharge form,ID copies and proof of account.I was never told that they neec an affidavit however I comp****.The next thing they ask for hospital bill.I had to call the hospital from September 12 until today asking for hospital bill.Finally I recieved it today and I submitted it to crisis shield.For the 3rd time they are telling me that "we can not process the claim,we want the diagnosis" the same diagnosis that is written on the claim form.I am assuming they do not want to pay me because as a company if you want to validate more information that is not specified,you simply call the hospital of the treating doctor.So Im puzzled,I do not know if this is a fly by night or daylight *******??I do not trust them anymore.
Helpful (0)
|Replies (0)NN
Nompumelelo N
1 reviews | Active since Apr 2019
14 Oct 2025, 20:32
Dissatisfied client
I signed up a contract with crisis shield for hospital cash back plan.My plan was to join me,spouse and my children under the age of 21.My representative was Steven and I was told in terms of claiming I should provide a fully completed claim form,discharge form,ID copies and proof of account.I was never told that they neec an affidavit however I comp****.The next thing they ask for hospital bill.I had to call the hospital from September 12 until today asking for hospital bill.Finally I recieved it today and I submitted it to crisis shield.For the 3rd time they are telling me that "we can not process the claim,we want the diagnosis" the same diagnosis that is written on the claim form.I am assuming they do not want to pay me because as a company if you want to validate more information that is not specified,you simply call the hospital of the treating doctor.So Im puzzled,I do not know if this is a fly by night or daylight *******??I do not trust them anymore.
0
Replies (0)NN
Nanah N
1 reviews | Active since Aug 2025
9 Sept 2025, 12:37
Crisis shield don't pay claims
Crisis shield doesn't want to settle claims in time, also if you ask how long are they going to settle it they don't say. At first they came as a good and reliable company, little did we know that they are not to be trusted. My number is ***. ID ***
Helpful (0)
|Replies (0)NN
Nanah N
1 reviews | Active since Aug 2025
9 Sept 2025, 12:37
Crisis shield don't pay claims
Crisis shield doesn't want to settle claims in time, also if you ask how long are they going to settle it they don't say. At first they came as a good and reliable company, little did we know that they are not to be trusted. My number is ***. ID ***
0
Replies (0)