Credit Ombudsman
Unclaimed Business
|2.3|3 Reviews (last 12 months)|This business does not respond to reviews
Credit Ombudsman
Unclaimed Business
|2.3
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
2.3|3 Reviews
Sep '25 - Aug '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceEG
SL
Shaun L
1 reviews | Active since Sept 2024
3 Oct 2025, 16:42
Credit Ombud Inaccessible ā Emails Not Working, No Support for Consumers
My name is Shaun Lamprecht (ID: ***). I have been trying to escalate a dispute against DebtBusters, who are ********ly demanding a reopening/admin fee before issuing my clearance certificate and updating the Debt Help System (DHS). After collecting all my paid-up and prescription letters myself and sending them to DebtBusters, I copied both the NCR and the Credit Ombud in all my emails. The NCR has ignored my complaint, and now the Credit Ombud is unreachable ā all their email addresses bounce back as undeliverable. This means as a consumer I have no functional channel to escalate my dispute, leaving me blocked in an unfair and ******** situation where DebtBusters refuses to clear my name. It is completely unacceptable that the office of the Credit Ombud, which is supposed to be there to protect and assist consumers, has become inaccessible and unresponsive. Without working communication channels, consumers like myself are left vulnerable and without recourse. I demand that the Credit Ombud / NFO: Immediately provide a working point of contact for consumer complaints; Investigate my matter against DebtBusters urgently; Ensure that DebtBusters issues my clearance certificate and updates the DHS/credit bureaus without charging ******** fees. As things stand, both the NCR and the Ombud are failing in their duties to protect consumers, leaving me trapped despite having provided all documents. Contact Details: Shaun Lamprecht š§ Email: ***
Helpful (0)
|Replies (0)SL
Shaun L
1 reviews | Active since Sept 2024
3 Oct 2025, 16:42
Credit Ombud Inaccessible ā Emails Not Working, No Support for Consumers
My name is Shaun Lamprecht (ID: ***). I have been trying to escalate a dispute against DebtBusters, who are ********ly demanding a reopening/admin fee before issuing my clearance certificate and updating the Debt Help System (DHS). After collecting all my paid-up and prescription letters myself and sending them to DebtBusters, I copied both the NCR and the Credit Ombud in all my emails. The NCR has ignored my complaint, and now the Credit Ombud is unreachable ā all their email addresses bounce back as undeliverable. This means as a consumer I have no functional channel to escalate my dispute, leaving me blocked in an unfair and ******** situation where DebtBusters refuses to clear my name. It is completely unacceptable that the office of the Credit Ombud, which is supposed to be there to protect and assist consumers, has become inaccessible and unresponsive. Without working communication channels, consumers like myself are left vulnerable and without recourse. I demand that the Credit Ombud / NFO: Immediately provide a working point of contact for consumer complaints; Investigate my matter against DebtBusters urgently; Ensure that DebtBusters issues my clearance certificate and updates the DHS/credit bureaus without charging ******** fees. As things stand, both the NCR and the Ombud are failing in their duties to protect consumers, leaving me trapped despite having provided all documents. Contact Details: Shaun Lamprecht š§ Email: ***
0
Replies (0)JW
Jennifer W
1 reviews | Active since Sept 2025
10 Sept 2025, 18:38
******** garnishee deductions from old Mutual
Good evening I need advice from the ombudsman or how I can get into contact with them my complaint is as follows : I was in arrears with my old Mutual loan account of which they started to garnish me from my employer since 2014 if I am correct the garnishee was completed in October 2023 of which I was happy about but than come February 2024 they started to garnishee me again wit a higher amount than the 21000 plus they took prior now it's a whole 38000 plus. Please assist me
Helpful (0)
|Replies (0)JW
Jennifer W
1 reviews | Active since Sept 2025
10 Sept 2025, 18:38
******** garnishee deductions from old Mutual
Good evening I need advice from the ombudsman or how I can get into contact with them my complaint is as follows : I was in arrears with my old Mutual loan account of which they started to garnish me from my employer since 2014 if I am correct the garnishee was completed in October 2023 of which I was happy about but than come February 2024 they started to garnishee me again wit a higher amount than the 21000 plus they took prior now it's a whole 38000 plus. Please assist me
0
Replies (0)