Disgusting "business"

Please do not order from this website. I believe it is basically a scam. I ordered a septum clicker on the 18th of July and still have not received it and it is almost the end of August!! I took several emails to them for them to agree to a refund. They said the money has refunded into my bank account and will take 10 days to show up in my account. I said if I don't see the money in my account within 10 days, I will be taking further action. They tried to stall me by sending automated emails telling me to "be patient, your order will arrive shortly" haha nope, what a joke. Hope Crazy Factory goes out of business soon. I must have gotten lucky because some people who have reviewed have said they didn't even get offered a refund. I feel so bad for those people getting scammed like this. When you order something and pay for it, you expect it to be delivered within time frame (regardless of the covid-19 pandemic) There is simply no excuse. We don't want a refund, we want our packages. If i could rate 0 stars, I would. Let's see if i get my refund or they are bull****ting.