Council for Medical Schemes
Unclaimed Business
|1.5|4 Reviews (last 12 months)|This business does not respond to reviews
Council for Medical Schemes
Unclaimed Business
|1.5
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1.5|4 Reviews
Sep '25 - Aug '26
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNM
Nivan M
1 reviews | Active since Nov 2022
10 Apr 2026, 10:07
CMS Failing to Release Final Ruling After 4 Weeks – Urgent Medical Case
I lodged a complaint with the Council for Medical Schemes (CMS) under reference CMS 90754 regarding a dispute with my medical aid. I was formally informed that the final ruling had been completed and would be issued by close of business on 13 March 2026. It has now been over four weeks, and despite multiple follow-up emails — including escalation to the Registrar — I have not received the ruling or any explanation for the delay. This matter is urgent and involves: • Cancellation of medical aid membership • A disputed amount • My wife requiring urgent surgery due to a serious medical condition The lack of communication and failure to issue the ruling is causing significant stress and medical prejudice. I urgently request that CMS release the ruling or provide a clear explanation for the delay.
Helpful (0)
|Replies (0)NM
Nivan M
1 reviews | Active since Nov 2022
10 Apr 2026, 10:07
CMS Failing to Release Final Ruling After 4 Weeks – Urgent Medical Case
I lodged a complaint with the Council for Medical Schemes (CMS) under reference CMS 90754 regarding a dispute with my medical aid. I was formally informed that the final ruling had been completed and would be issued by close of business on 13 March 2026. It has now been over four weeks, and despite multiple follow-up emails — including escalation to the Registrar — I have not received the ruling or any explanation for the delay. This matter is urgent and involves: • Cancellation of medical aid membership • A disputed amount • My wife requiring urgent surgery due to a serious medical condition The lack of communication and failure to issue the ruling is causing significant stress and medical prejudice. I urgently request that CMS release the ruling or provide a clear explanation for the delay.
0
Replies (0)CJ
Charles J
1 reviews | Active since Jul 2013
21 Jan 2026, 11:18
Include Nappi Codes and/or Tariff Codes on Medical Scheme Stateme ts
Please kindly explain to me why medical schemes may not include nappi and/or tariff codes on their statements? It is almost impossible to reconcile my statements, especially with a hospital visit. Privacy is not a concern, they can password protect those documents, like any other document. You know full well my elderly mom of 78 won't be able to reconcile with original provider statements. Please revise your policy.
Helpful (0)
|Replies (0)CJ
Charles J
1 reviews | Active since Jul 2013
21 Jan 2026, 11:18
Include Nappi Codes and/or Tariff Codes on Medical Scheme Stateme ts
Please kindly explain to me why medical schemes may not include nappi and/or tariff codes on their statements? It is almost impossible to reconcile my statements, especially with a hospital visit. Privacy is not a concern, they can password protect those documents, like any other document. You know full well my elderly mom of 78 won't be able to reconcile with original provider statements. Please revise your policy.
0
Replies (0)GO
George O
1 reviews | Active since Feb 2021
1 Oct 2025, 14:24
Bonitas & Discovery alarming service to paying customers
I have read the reviews for Bonita medical scheme and Discovery Health. The reviews for both are very poor with these medical schemes playing with people's life's and money matters where customers are ignored. For Bonitas 5737 negative reviews (1 star) against 1030 positive reviews. For Discovery its even worst, 14 412 negative reviews (1 star) against 1384 positive ones. Alarming for a medical aid!! Can the Council for Medical Schemes do something about it or do you even look at this disaster? How can we report this to the councel? I can supply my email to give me the details if needed.
Helpful (0)
|Replies (0)GO
George O
1 reviews | Active since Feb 2021
1 Oct 2025, 14:24
Bonitas & Discovery alarming service to paying customers
I have read the reviews for Bonita medical scheme and Discovery Health. The reviews for both are very poor with these medical schemes playing with people's life's and money matters where customers are ignored. For Bonitas 5737 negative reviews (1 star) against 1030 positive reviews. For Discovery its even worst, 14 412 negative reviews (1 star) against 1384 positive ones. Alarming for a medical aid!! Can the Council for Medical Schemes do something about it or do you even look at this disaster? How can we report this to the councel? I can supply my email to give me the details if needed.
0
Replies (0)KR
Keith R
1 reviews | Active since Sept 2025
17 Sept 2025, 11:29
Inaction
We lodged a complaint with them 5 March 2025 with a claim against CompCare for deducting contributions, which I cannot afford from my pension and which I refused to approve. They appear to have done nothing and my emergency savings account is now short of almost R 30 000
Helpful (0)
|Replies (0)KR
Keith R
1 reviews | Active since Sept 2025
17 Sept 2025, 11:29
Inaction
We lodged a complaint with them 5 March 2025 with a claim against CompCare for deducting contributions, which I cannot afford from my pension and which I refused to approve. They appear to have done nothing and my emergency savings account is now short of almost R 30 000
0
Replies (0)