

Concept Recoveries
Based on recent customer reviews, Concept Recoveries is facing significant dissatisfaction from consumers who describe persistent collection attempts on accounts they believe are prescribed, settled, or never owed. A recurring theme is alleged harassment through repeated messages and threats of home or workplace visits. Customers consistently mention difficulty obtaining company representative details, FSP information, or written confirmation when accounts are paid. Several reviewers also raise concerns about credit profiles not being updated after settlement, and feel their consumer rights under South African debt legislation are being disregarded.
NPS Score
-34
Recommended: Unlikely
Sep '25 - Aug '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2021
Worst services ever I sent an email asking about my balance on one of the accounts on the 29 which they responded and I made a payment of R350(02/05/2026) then they decided to make an adjustment on the account on the 04/05/2026 phof there was an initial agreement that I will make 6 x R350 when all of a sudden I have to pay R467 then their agent can't answer instead gives the line to an arrogant manager by the name of Tsepo who I am to relay my query again in my annoyed and angry state. Hidden cost never mentioned nxaaaaa
1 reviews | Active since Jan 2021
Worst services ever I sent an email asking about my balance on one of the accounts on the 29 which they responded and I made a payment of R350(02/05/2026) then they decided to make an adjustment on the account on the 04/05/2026 phof there was an initial agreement that I will make 6 x R350 when all of a sudden I have to pay R467 then their agent can't answer instead gives the line to an arrogant manager by the name of Tsepo who I am to relay my query again in my annoyed and angry state. Hidden cost never mentioned nxaaaaa
1 reviews | Active since Jul 2024
I finish paying my debt please fix my profile please
1 reviews | Active since Jul 2024
I finish paying my debt please fix my profile please
1 reviews | Active since Mar 2023
Am not working currently and now they required me pay a full amount of my personal loan. The stipulate that I didn't get cover for unemployment in my loan ..how
1 reviews | Active since Mar 2023
Am not working currently and now they required me pay a full amount of my personal loan. The stipulate that I didn't get cover for unemployment in my loan ..how
1 reviews | Active since Dec 2021
These people still harasses me and sending messages that they will come to my work to sign an acknowledgement of debt on my prescribed account or they will come to my home. This debt has already been removed from my credit profile due to prescription. Who do they think they are to make money on prescribed debt. Do they really think that we as the consumer don't know our rights ito the Prescribe Act
1 reviews | Active since Dec 2021
These people still harasses me and sending messages that they will come to my work to sign an acknowledgement of debt on my prescribed account or they will come to my home. This debt has already been removed from my credit profile due to prescription. Who do they think they are to make money on prescribed debt. Do they really think that we as the consumer don't know our rights ito the Prescribe Act
1 reviews | Active since Dec 2021
Terrible company trying to make money on prescribed accounts. They keep on harassing me and threatening me to pay my prescribed accounts. They don't abide by the NCR Ruling
1 reviews | Active since Dec 2021
Terrible company trying to make money on prescribed accounts. They keep on harassing me and threatening me to pay my prescribed accounts. They don't abide by the NCR Ruling
Hellopeter has tracked Concept Recoveries across 36 reviews. Concept Recoveries hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Concept Recoveries? Write a review to help others decide.