Commodore Hotel
Unclaimed Business
|1|2 Reviews (last 12 months)|This business does not respond to reviews
Commodore Hotel
Unclaimed Business
|1
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Sep '25 - Aug '26
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMD
Michael D
1 reviews | Active since Sept 2023
4 Dec 2025, 23:23
Disgusting
Our company recently had a delegation from Sweden to SA, staying at the Commodore for 2 days of their visit. We have used the Commodore numerous times in the past for international guests, but will never again. One of the delegates had her bag "misplaced" for two days. The bag was clearly visible on CCTV with the incorrect room number. After the staff "Searched" all of the rooms, the bag was not found. On the second day the bag was found in one of her colleagues rooms under the bed. The intimidating staff then explained that her colleague had ****** her bag and hidden it under her bed. Returning to the rooms the colleague found the bag under her bed. Disgusting to say the least that our local market is exploiting our incoming tourism! This was very clearly an inside setup, that has been repeatedly executed. I challenge the management of The Commodore Hotel/Group to respond and investigate. Disgusting on all levels.
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Michael D
1 reviews | Active since Sept 2023
4 Dec 2025, 23:23
Disgusting
Our company recently had a delegation from Sweden to SA, staying at the Commodore for 2 days of their visit. We have used the Commodore numerous times in the past for international guests, but will never again. One of the delegates had her bag "misplaced" for two days. The bag was clearly visible on CCTV with the incorrect room number. After the staff "Searched" all of the rooms, the bag was not found. On the second day the bag was found in one of her colleagues rooms under the bed. The intimidating staff then explained that her colleague had ****** her bag and hidden it under her bed. Returning to the rooms the colleague found the bag under her bed. Disgusting to say the least that our local market is exploiting our incoming tourism! This was very clearly an inside setup, that has been repeatedly executed. I challenge the management of The Commodore Hotel/Group to respond and investigate. Disgusting on all levels.
0
Replies (0)DC
Denis C
1 reviews | Active since Jun 2016
25 Nov 2025, 00:41
DISGUSTING BEHAVIOUR BY HOTEL STAFF
I booked into the Commodore Hotel while on business in Cape Town. I checked out on Wednesday 12th November after staying there for three nights. Two days after checking out I realised that I had left a brand new pair of jeans in the closet at the hotel. I called the hotel and was put through to lost and found. The guy I spoke to just told me immediately that they never saw my jeans. What was even more disgusting is the fact that there was absolutely no effort made to check with the cleaning staff. The hotel simply refused to be accountable. I will never use that hotel again - REALLY DISGUSTING BEHAVIOUR.
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Denis C
1 reviews | Active since Jun 2016
25 Nov 2025, 00:41
DISGUSTING BEHAVIOUR BY HOTEL STAFF
I booked into the Commodore Hotel while on business in Cape Town. I checked out on Wednesday 12th November after staying there for three nights. Two days after checking out I realised that I had left a brand new pair of jeans in the closet at the hotel. I called the hotel and was put through to lost and found. The guy I spoke to just told me immediately that they never saw my jeans. What was even more disgusting is the fact that there was absolutely no effort made to check with the cleaning staff. The hotel simply refused to be accountable. I will never use that hotel again - REALLY DISGUSTING BEHAVIOUR.
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