Poor service

The most pathetic municipality I’ve ever seen, I try for the last year to get my Refund on the property I sold a year ago back from them, you e-mail almost every department in Tshwane and nobody give a dam, If they reply it always the wrong e-mail you used , Customer service , Helpdesk, Refund department and so you go on, I honestly think we as citizens in Tshwane deserved a better service and we as residents soon will be like the Free state and the rest of the poorly managed municipalities , I believe we should stop paying for people sitting in offices who do nothing except using and *****ing our money.