

City Of Matlosana Municipality
NPS Score
-100
Recommended: Unlikely
Sep '25 - Aug '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jun 2024
I have been trying to get in contact with Matlosana traffic department for over 3 months now with no success. I was given various contact details *** /8101/8136 but all of them are useless. I have never come across such a useless municipality in my life. I was in the province in Dec for a holiday and received traffic infringement via sms and to this date I have not been able to get through to any person and therefore unable to pay the fine. My worry is that the longer it takes ,it will incur penalties and thus become a warrant. I have tried almost everything to try and sort the fine out but I cannot get through. I need to file a formal complaint against this useless department, I think it's best they abolish the entire department because it's useless ,I do not know why it even exist. I cannot drive over 1200km just to come sort the fine. I need a manager or supervisor to contact me.
1 reviews | Active since Jun 2024
I have been trying to get in contact with Matlosana traffic department for over 3 months now with no success. I was given various contact details *** /8101/8136 but all of them are useless. I have never come across such a useless municipality in my life. I was in the province in Dec for a holiday and received traffic infringement via sms and to this date I have not been able to get through to any person and therefore unable to pay the fine. My worry is that the longer it takes ,it will incur penalties and thus become a warrant. I have tried almost everything to try and sort the fine out but I cannot get through. I need to file a formal complaint against this useless department, I think it's best they abolish the entire department because it's useless ,I do not know why it even exist. I cannot drive over 1200km just to come sort the fine. I need a manager or supervisor to contact me.
1 reviews | Active since Feb 2026
We have been struggling for months to get our refund on our account from Matlosana Municipality. Emails to them bounce back as inbox full. Trying to phone them is a futile exercise too. They just don't answer their phones, or the person in charge is not picking the call. The Municipality has been clinging on to our money for more than six months now. They have no intention of paying the Trust out or to refund us. It's hard to find words to describe their abhorrent behaviour. We are disgusted beyond word with Matlosana.
1 reviews | Active since Feb 2026
We have been struggling for months to get our refund on our account from Matlosana Municipality. Emails to them bounce back as inbox full. Trying to phone them is a futile exercise too. They just don't answer their phones, or the person in charge is not picking the call. The Municipality has been clinging on to our money for more than six months now. They have no intention of paying the Trust out or to refund us. It's hard to find words to describe their abhorrent behaviour. We are disgusted beyond word with Matlosana.
1 reviews | Active since Sept 2023
they allocated speeding traffic fines for me for cars that i do not own, do not know and have never driven or been a passenger of at places i have never been, how??? When asked to fix it they're sending me from pillar to post, for a them problem that they should be able to fix on their own.
1 reviews | Active since Sept 2023
they allocated speeding traffic fines for me for cars that i do not own, do not know and have never driven or been a passenger of at places i have never been, how??? When asked to fix it they're sending me from pillar to post, for a them problem that they should be able to fix on their own.
1 reviews | Active since Jan 2020
My client sold her property in Klerksdorp and it was duly transferred on 24/01/2023 - that is more than TWO YEARS AGO! Since then, she has been trying to obtain the credit due to her, with no success, despite submitting proof of transfer. Out of pure frustration, she asked me to help. I requested the refund on 02/10/2025 and reminded the City of Matlosana on a number of occasions. Despite every time receiving confirmation of receipt and an undertaking that my request will be dealt with by City, nothing has been done to date - not even an e-mail disclosing that the refund will be done. The relevant account is ***. According to my client, the City keep on debiting this account with charges, despite the property having been transferred on 24/01/2023. In my humbly view, the City of Matlosana's BTO should thus not be even awarded one star!
1 reviews | Active since Jan 2020
My client sold her property in Klerksdorp and it was duly transferred on 24/01/2023 - that is more than TWO YEARS AGO! Since then, she has been trying to obtain the credit due to her, with no success, despite submitting proof of transfer. Out of pure frustration, she asked me to help. I requested the refund on 02/10/2025 and reminded the City of Matlosana on a number of occasions. Despite every time receiving confirmation of receipt and an undertaking that my request will be dealt with by City, nothing has been done to date - not even an e-mail disclosing that the refund will be done. The relevant account is ***. According to my client, the City keep on debiting this account with charges, despite the property having been transferred on 24/01/2023. In my humbly view, the City of Matlosana's BTO should thus not be even awarded one star!
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