Citiq Prepaid
3.3|893 reviews
D
DozenMatter
1 reviews | Active since Member
25 May 2026, 12:53
The lady that was helping me Megan did a good job in assisting with the linking of my account and also explained why I haven't received my monthly rebates yet which is a major flaw in your system if you ask me because you have proof already that I stay wh
The lady that was helping me Megan did a good job in assisting with the linking of my account and also explained why I haven't received my monthly rebates yet which is a major flaw in your system if you ask me because you have proof already that I stay where I stay and I own the meter where it is installed, what doesn't make sense is that you need municipal bills and all that when it should be as simple to pay me back. Thinking of uninstalling the whole system since I'm the only one left buying electricity when my whole community breached a weak after installing.
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Replies (1)Citiq Prepaid's replyOfficial
25 May 2026, 13:27Dear DozenMatter,
Thank you so much for taking the time to share your comments with us. We are delighted that we could provide you with such a great experience. We are sorry to hear about the issues in your community.
We will continue to maintain high standards of service to ensure we meet your expectations going forward.
If you need any assistance, please reach out to us immediately. We are here to help.
Warm Regards,
Citiq Management
Thank you so much for taking the time to share your comments with us. We are delighted that we could provide you with such a great experience. We are sorry to hear about the issues in your community.
We will continue to maintain high standards of service to ensure we meet your expectations going forward.
If you need any assistance, please reach out to us immediately. We are here to help.
Warm Regards,
Citiq Management
Best regards,
Citiq Prepaid's reply25 May 2026, 13:27
Official
Dear DozenMatter,
Thank you so much for taking the time to share your comments with us. We are delighted that we could provide you with such a great experience. We are sorry to hear about the issues in your community.
We will continue to maintain high standards of service to ensure we meet your expectations going forward.
If you need any assistance, please reach out to us immediately. We are here to help.
Warm Regards,
Citiq Management
Thank you so much for taking the time to share your comments with us. We are delighted that we could provide you with such a great experience. We are sorry to hear about the issues in your community.
We will continue to maintain high standards of service to ensure we meet your expectations going forward.
If you need any assistance, please reach out to us immediately. We are here to help.
Warm Regards,
Citiq Management
Best regards,