Worse technicians at Lexus Little falls

Hi Im not sure if there are customers that are considered more priority and those that are considered less priority at Lexus little Falls. Unfortunately the lady that used to provide superior service left the dealer and honestly we already missed her. Im still waiting for a call back from lexus as i mentioned that the fix on the car made things worse.

Took the car to the dealer for steering wheel diagnostic only. Unfortunately the car has now developed multiple issues after it was serviced by the same dealer and now one receives no attention from the same dealer that was responsible servicing the car

1. After the car was diagnosed with shaft Ass Steering, they claimed that the car is misfiring though when we took the car to them it was 100% fine.

2. After Shaft was replaced the steering ween is now skewed and wen I pit it straight while I'm driving the car goes off the road and there a irritating noise coming underneath the car as well

I have a feeling that my car was given to amateur to work on it and now they don't want to admit that they are ones that caused the Coil Ignition issue because they are the ones who did a major service on the car and they are responsible servicing my car

When I advised them to claim from warranty i was advised that the warranty does not cover electrical components after 12 months.

The noice on the steering wheel made my car have issues with skew steering wheel and ignition Coil issues as well.