Centurion Mall
Claimed Business
|1|4 Reviews (last 12 months)|This business does not respond to reviews
Centurion Mall
Claimed Business
|1
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-67Unlikely
NPS Score
-67
Recommended: Unlikely
Review Distribution
1|4 Reviews
Sep '25 - Aug '26
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Shiraz K
1 reviews | Active since Apr 2024
18 May 2026, 19:42
Lack of service at Clinic, Clicks Centurion
Today I went to clicks clinic in centurion mall. I waited 40 minutes before I left. There were 2 people before me and 1 after me who also left. The sister in the clinic was laughing and having a jol the whole time. Many of her colleagues informed her that there are patients waiting. I was there over the weekend and was told to come back during the week to do a Bonitas wellness assessment. Today i was told to make an appointment. I have been there twice and none of us were told about the appointment. I think Bonitas should remove this wellness assessment from Clicks as they have absolutely no customer service. Centurion was one of the better areas for service but not anymore. Businesses, banks, government should employ capable people that want to work and not just earn a salary to come to work. Truly disappointed with service delivery at Clicks.
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Shiraz K
1 reviews | Active since Apr 2024
18 May 2026, 19:42
Lack of service at Clinic, Clicks Centurion
Today I went to clicks clinic in centurion mall. I waited 40 minutes before I left. There were 2 people before me and 1 after me who also left. The sister in the clinic was laughing and having a jol the whole time. Many of her colleagues informed her that there are patients waiting. I was there over the weekend and was told to come back during the week to do a Bonitas wellness assessment. Today i was told to make an appointment. I have been there twice and none of us were told about the appointment. I think Bonitas should remove this wellness assessment from Clicks as they have absolutely no customer service. Centurion was one of the better areas for service but not anymore. Businesses, banks, government should employ capable people that want to work and not just earn a salary to come to work. Truly disappointed with service delivery at Clicks.
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Lobby M
1 reviews | Active since Dec 2025
18 Dec 2025, 16:22
Bradlouws Centurion Mall ****med me
I bought a bedroom suit in April from them. Started seeing something was off about it before six months. It was starting to peel. I went with pictures and informed them and they gave me a reference number and said to call back. They didn't call for a month. I called back and they had say the supplier rejected my complain. Asked for an appeal and they did but still rejected it. I feel ****med as the reason for their appeal doesn't make any sense. Bradlouws Centurion Mall ****med me. I paid so much for it to have problems whilst it's still under warranty. I regret buying from them as they bot only provide cheap goods but don't know how to handle and resolve customers complains
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Lobby M
1 reviews | Active since Dec 2025
18 Dec 2025, 16:22
Bradlouws Centurion Mall ****med me
I bought a bedroom suit in April from them. Started seeing something was off about it before six months. It was starting to peel. I went with pictures and informed them and they gave me a reference number and said to call back. They didn't call for a month. I called back and they had say the supplier rejected my complain. Asked for an appeal and they did but still rejected it. I feel ****med as the reason for their appeal doesn't make any sense. Bradlouws Centurion Mall ****med me. I paid so much for it to have problems whilst it's still under warranty. I regret buying from them as they bot only provide cheap goods but don't know how to handle and resolve customers complains
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DENISE VAN DER SPUY
1 reviews | Active since Nov 2025
18 Nov 2025, 07:55
Poor Service and no accountability from Cash crusaders Centurion mall
Cash Crusaders Extremely Disappointed in Dixon Product & Customer Service I am extremely disappointed with the service I received from Cash Crusaders Centurion Mall and with the quality of their Dixon products. I bought a Dixon 10-inch tablet for my 12-year-old last Christmas, and only a few months later the battery failed completely while still under warranty. I returned the tablet to the store and waited over a month and a half for feedback. After all that time, I was finally told the tablet cannot be repaired because it is “uneconomical to repair.” Instead of offering a proper solution, I was told to contact the supplier myself — which is unacceptable, especially for a warranty claim that the retailer should be handling. What makes this even worse is that we have spent over R12,000 on Dixon products at this branch alone, and close to R20,000 in total at Cash Crusaders Centurion Mall. After supporting this store for so long, this is the level of service we receive. We even contacted Cash Crusaders head office, hoping they would assist, but no one has phoned back. The lack of communication, accountability, and basic customer care from both the store and head office is shocking. To wait so long with no updates, no support, and no solution is extremely disappointing. This experience has completely broken our trust in the Dixon brand and Cash Crusaders. At this point, I cannot recommend Cash Crusaders Centurion Mall or Dixon products to anyone. Customers deserve far better service and responsibility from a retailer.
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DENISE VAN DER SPUY
1 reviews | Active since Nov 2025
18 Nov 2025, 07:55
Poor Service and no accountability from Cash crusaders Centurion mall
Cash Crusaders Extremely Disappointed in Dixon Product & Customer Service I am extremely disappointed with the service I received from Cash Crusaders Centurion Mall and with the quality of their Dixon products. I bought a Dixon 10-inch tablet for my 12-year-old last Christmas, and only a few months later the battery failed completely while still under warranty. I returned the tablet to the store and waited over a month and a half for feedback. After all that time, I was finally told the tablet cannot be repaired because it is “uneconomical to repair.” Instead of offering a proper solution, I was told to contact the supplier myself — which is unacceptable, especially for a warranty claim that the retailer should be handling. What makes this even worse is that we have spent over R12,000 on Dixon products at this branch alone, and close to R20,000 in total at Cash Crusaders Centurion Mall. After supporting this store for so long, this is the level of service we receive. We even contacted Cash Crusaders head office, hoping they would assist, but no one has phoned back. The lack of communication, accountability, and basic customer care from both the store and head office is shocking. To wait so long with no updates, no support, and no solution is extremely disappointing. This experience has completely broken our trust in the Dixon brand and Cash Crusaders. At this point, I cannot recommend Cash Crusaders Centurion Mall or Dixon products to anyone. Customers deserve far better service and responsibility from a retailer.
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Anonymous
1 reviews | Active since Dec 2013
5 Oct 2025, 16:18
parking traffic cause me over time, service not satisfied
yesterday, i went to Dischem centurion mall to buy medicine. i paid my parking ticket according to the machine shows R10, then i immediately went to my car and drive off. but in the parking, there is huge traffic jam, when finally my turn to go, seems like i arrived at the boom gate later than 15 mins, so the the boom gate doesn't want to open, then i pressed the button to speak to the service. the lady who spoke to me was very rude, she insist on letting me to go back and pay for extra, which is impossible, as it was also not my fault to cause over time. there was a security guard standing at the boom gate helping customers, he even talked for us, as he can see what is really happenning at the parking and how bad was the jam, maybe that's the reason causing the jam, as everyone had to call for service. centurion mall really need to inmprove on their service.
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Anonymous
1 reviews | Active since Dec 2013
5 Oct 2025, 16:18
parking traffic cause me over time, service not satisfied
yesterday, i went to Dischem centurion mall to buy medicine. i paid my parking ticket according to the machine shows R10, then i immediately went to my car and drive off. but in the parking, there is huge traffic jam, when finally my turn to go, seems like i arrived at the boom gate later than 15 mins, so the the boom gate doesn't want to open, then i pressed the button to speak to the service. the lady who spoke to me was very rude, she insist on letting me to go back and pay for extra, which is impossible, as it was also not my fault to cause over time. there was a security guard standing at the boom gate helping customers, he even talked for us, as he can see what is really happenning at the parking and how bad was the jam, maybe that's the reason causing the jam, as everyone had to call for service. centurion mall really need to inmprove on their service.
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