Vodacom Cellucity Shady ****** ******

Vodacom/ Cellucity are shady ******s ******. I settled my contract early (6 March 2026), the quotation settlement is made up of 6 components, inlcuding 1 month subscription, and the outstanding balance for that month. I paid in full, the number was moved to prepaid within a few days, and lost whatever benefits(mins/data) was on the sim.

They still debited my account for a subscription amount of R405, even though all amounts were already calculated in the settlement and paid in full. I had no benefits. I had no statement.

For reference, I cancelled a contract in the exact manner on 15 December, which was even later in the month then this one, but there were no deductions for that month or a "one month subscription fee".

How can I still be debited if I settled the account in full, if I had no benefits. There's even no record of my account, yet I was debited.

Vodacom have predatory and thieving practises and they hope customers don't look at their bank accounts to see what they are doing.

Ref. Below should you shady ****** ****** wish to view and correct this. I will be reporting their predatory thieving practises to the Ombudsman as well.

Ref. 5-36180520725709