CR
Cape Removals
Verified Business
CR
Scores reflect the Overall AI Score for each category
Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Cape Removals delivers a consistently strong moving experience defined by punctual crews, professional admin staff, and careful handling of belongings. Customers repeatedly praise named team members like Christine, Amos, and Beloved for friendly, flexible service. A small number of incidents involving damage and equipment readiness exist, but the overall picture is overwhelmingly positive across local and long distance moves.
TrustIndex
9.8
Ranking
#2
in Couriers & Delivery
NPS Score
81
Recommended: Very Likely
Jul '25 - Jun '26
Based on recent customer reviews, Cape Removals delivers a consistently strong moving experience defined by punctual crews, professional admin staff, and careful handling of belongings. Customers repeatedly praise named team members like Christine, Amos, and Beloved for friendly, flexible service. A small number of incidents involving damage and equipment readiness exist, but the overall picture is overwhelmingly positive across local and long distance moves.
Cape Removals's biggest strength, according to Hellopeter's AI analysis, is Customer Service & Support. Customer Service & Support (4.8) stands out through named admin staff like Christine and crew leaders like Amos and Beloved who are described as patient, flexible with rescheduling, polite, and professional from quote stage through to move completion.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Such in incredibly easy experience from quote to delivery. Moving is so stressful so having an efficient Mover Like Cape Removals made it so easy. On time, efficient, reliable, affordable and went the extra mile.
1 reviews | Active since Jan 2020
Such in incredibly easy experience from quote to delivery. Moving is so stressful so having an efficient Mover Like Cape Removals made it so easy. On time, efficient, reliable, affordable and went the extra mile.
1 reviews | Active since Jan 2020
I recently used Cape Removals and I can confidently say that their service was outstanding from start to finish. From the very beginning, the team was professional, responsive and incredibly well-organized. They arrived right on time, which immediately set the tone for a smooth and stress-free experience. Their efficiency and attention to detail were truly impressive. What stood out the most was their level of care and respect for my belongings. Everything was handled with such professionalism and not a single item was damaged. The team worked seamlessly together, showing both skill and a positive attitude throughout the entire process. Cape Removals exceeded my expectations in every way. Their promptness, reliability and exceptional service make them a company I would highly recommend to anyone in need of a moving service. A well-deserved five-star experience!
1 reviews | Active since Jan 2020
I recently used Cape Removals and I can confidently say that their service was outstanding from start to finish. From the very beginning, the team was professional, responsive and incredibly well-organized. They arrived right on time, which immediately set the tone for a smooth and stress-free experience. Their efficiency and attention to detail were truly impressive. What stood out the most was their level of care and respect for my belongings. Everything was handled with such professionalism and not a single item was damaged. The team worked seamlessly together, showing both skill and a positive attitude throughout the entire process. Cape Removals exceeded my expectations in every way. Their promptness, reliability and exceptional service make them a company I would highly recommend to anyone in need of a moving service. A well-deserved five-star experience!
1 reviews | Active since Jan 2020
I was very impressed how professional Cape Removals performed. From the submission of the online quote to the execution of the relocation the process was carried out by staff (Admin and on the ground) who were extremely professional, polite, helpful and friendly. Thank you for a relocation well done. I can RECOMMEND Cape Removals without hesitation.
1 reviews | Active since Jan 2020
I was very impressed how professional Cape Removals performed. From the submission of the online quote to the execution of the relocation the process was carried out by staff (Admin and on the ground) who were extremely professional, polite, helpful and friendly. Thank you for a relocation well done. I can RECOMMEND Cape Removals without hesitation.
1 reviews | Active since Jan 2020
It's not often that moving from one apartment to another goes better than expected. It started with arriving on time and the guys were careful with everything they moved. I recommend Cape Removals without reservations
1 reviews | Active since Jan 2020
It's not often that moving from one apartment to another goes better than expected. It started with arriving on time and the guys were careful with everything they moved. I recommend Cape Removals without reservations
The most common complaint about Cape Removals, based on Hellopeter's AI analysis of recent customer reviews, is Tracking, Communication & Transparency. Tracking, Communication & Transparency (4.6) is generally positive, with drivers communicating arrival times and admin responding quickly to emails. There is no formal tracking system mentioned, but proactive updates around ETAs and traffic delays keep customers informed throughout.
Cape Removals scores 4.7 out of 5 on Hellopeter's AI analysis of service quality in Couriers & Delivery, compared to the Couriers & Delivery industry average of 2. Their strongest theme is Customer Service (4.8); their weakest is Parcel Safety (4.5). The top AI-rated Couriers & Delivery business on Hellopeter is Cape Removals (4.7). How is the AI Score calculated? →
Cape Removals has a TrustIndex of 9.8 out of 10 on Hellopeter, based on 54 reviews in the last 12 months. Hellopeter has tracked Cape Removals across 609 total reviews. How is the TrustIndex calculated? →