Bad Service & Quality when repairing vehicles

So I don’t want to start anyone’s Tuesday with negativity but I have completely had it with companies not giving the services and quality they are acquired to. Everything has gone up in prices but the service and quality of MOST companies have gone down! Let me tell you my story! Firstly you guys know I’m not one to do this so it’s taken me two months to take to social media because honestly enough is enough! I had a little accident in my car! Our insurance broker sent me to Cape Peninsular Panelbeaters (CCP). I took my car there for a quote and waited to hear back from them! All was well and I took my car there the very next day. Two weeks go by and my insurance broker calls me to say that the Panel beaters have requested for a new bonnet on my car? Which was not true and only need some refurbishing. So that was the first issue! 5 weeks went by and I still never got my car! Nobody called me to tell me what was happening! I had to constantly call them and their excuse was that they were moving premises? (Cool things happen, but let your client know???) anyway they called me to fetch my car! First telling me that I need a new battery, not recalling when I got mine I just took it to Midas! I get in the car and it was FILTHY inside (my fault for not complaining but was just so happy to finally have my car back) On my way to Midas I could feel that the car wasn’t driving properly and that it was revving very high. Get to Midas lock the car manually and go inside. When I return the car doesn’t unlock! After 30 minutes of trying everything I call the panel beaters and they come to assist me. After an hour of trying they had to smash my window to get in. (CAN YOU IMAGINE MY BLOOD PRESSURE?!!) anyway I go back with them to the work shop to fix the lock and put a board on the window. When I’m there I explain to Henny how my car is driving and he laughs and says I need to get use to driving. Why because I’m a girl?!! So whatever they fix what they could and I leave to go home! Just before I’m about to get to my house the clutch burns out! After mailing and calling the boss Peter I could only get hold of him the following week. He arranged for the vehicle to be collected! Only to be with them for TWO WEEKS Before taking it to Hyundai. And guess what how convenient was it that I had to pay for my clutch?!!! Anyway I got my car back and guess who has to call who to have the window repaired - ME!!!!!! I had to call the boss Peter @ CPP once again! Finally they come out to fix the window but the don’t replace it with a smash and grab like I had? So I call Peter. Let’s just say I actually had to get rude for him to say he would replace it with smash and grab but he would have to call me back to make a booking! That was the 6th of December. Today is the 12th and STILL NOTHING?!!!!!! So i called Peter this morning only for him to tell me he forgot!!!

GUYS PLEASE HELP ME NOT LOOSE MY MIND!!!!

Honestly I’m so sick and tired of companies taking advantage of the consumer and then somehow still get away with it! So there’s my very long story ? not usually what I do but I’ve had enough and will be sharing this on every platform! Be careful where you take your things and it’s so sad that you have to be anal and check every little thing before handing over your goods and when you collect it! Vent not over, just out of breath!!!