Bad Service

Our company hosted their CSR event for 92 underprivileged children. We were reliant on Buzz Around to transport the kids to the venue.<br> <br> The 2nd bus did not arrive at the children's home and the kids landing up arriving over an hour late. So this just means the kids lost out on exciting activities on the day, as time was already limited. When we contacted the person on the 24 support cell number, they had no interest on assisting us with our problem.<br> <br> I wrote there team an email on the following Monday after the event, which it took them 3 days to respond and said they can do nothing for us but give us a discount on our next use of their company. Are they mad, why on earth would we ever use them again when we were let down so badly!!!!<br> <br> I say it more and more lately that Customer Service is non existent in South Africa.