Unprofessional

THESE PEOPLE ARE ABSOLUTELY RUDE, ********* AND HAVE NO COMMON SENSE. I WENT TO THE SHOP ON THE 8TH OF MAY 2026 EARLY IN THE MORNING. ASKED FOR A SERVICE KIT, GAVE THEM ALL THE CAR DETAILS THEN THEY SOLD ME THE KIT. GETTING 1 THING WRONG IS OKAY BECAUSE NOBODY IS PERFECT BUT THE WHOLE KIT WAS WRONG... PLUGS, OIL FILTER, AIR FILTER, 5L OIL ALL WRONG... THEIR RECEIPT SAYS AFTER 3 DAYS THERE ARE NO REFUNDS, NOBODY TOLD ME NOR IS THERE A SIGN THAT SAYS 5L OIL WILL NOT BE REFUNDED OR EXCHANGED AFTER 24 HOURS OF PURCHASE. I WENT BACK ON THE 11TH, 3 DAYS LATER ... I WAS WILLING TO PAY THE DIFFERENCE TO GET THE RIGHT THINGS BUT THEY DONT HAVE THE CORRECT OIL FILTER SO I DECIDED FOR A FULL REFUND TO GO TRY SOMEWHERE ELSE... THIS IS WHERE THE PROBLEM STARTED THEY WONT EXHANGE OR REFUND THE OIL OR LET ME TOP UP THE MONEY TO GET THE CORRECT ONE. SO NOW IVE DRIVEN 4 TRIPS, LOST TIME, PETROL, HAVE NO SERVIVE KIT AND SITTING WITH THE WRONG 5L OF OIL, SEALED... I ABSOLUTELY HATE BLACK BUSINESSES, IT WAS MY FIRST TIME AND ILL NEVER GO BACK THERE... SIES ... WHOEVER IS READING THIS DON'T WASTE YOUR TIME OR MONEY, RATHER JUST GO TO MIDAS OR GOLDWAGEN OR SOMETHING PROFESSIONAL, THESE IDIOTS ARE NOT WORTH ANYTHING...