Build It
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Refusal exchange 0n faulty LED light at Built IT, Marble Hall
I Bought 10 LED lights on 16/04/2026. 1 was broken in the sealed box, but the manager refused to exchange it on 24/04/2026 and had a dismissive attitude. I left the box and receipt on his desk.
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Replies (2)Build It's replyOfficial
28 Apr 2026, 07:39Hi Cliff, We acknowledge your complaint and will investigate with Build it Marble Hall and will contact you with feedback. Thanks, and regards Tamara
Best regards,
Build It's reply28 Apr 2026, 07:39
Official
Hi Cliff, We acknowledge your complaint and will investigate with Build it Marble Hall and will contact you with feedback. Thanks, and regards Tamara
Best regards,
Build It's replyOfficial
28 Apr 2026, 07:49 Good day Cliff, your complaint has been acknowledged and escalated to Build it Marble Hall. We will contact you once feedback has been received.
Best regards,
Build It's reply28 Apr 2026, 07:49
Official
Good day Cliff, your complaint has been acknowledged and escalated to Build it Marble Hall. We will contact you once feedback has been received.
Best regards,