Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Bryanston Executive Cars delivers a consistently strong customer experience across all key automotive themes. Customers frequently praise specific staff members by name, highlighting warmth, patience, and professionalism. The dealership excels at Staff Professionalism (4.8) and Sales & Purchase Experience (4.5), with only isolated concerns around vehicle condition transparency and limited aftercare feedback.
Top Strengths:
- •Staff Professionalism & Conduct: Customers consistently name individual staff such as Zandre, Nomsa, Fadzai, and KG, praising their patience, honesty, friendliness, and genuine interest in helping rather than pressuring.
TrustIndex
8.7
Score
NPS Score
88
Recommended: Very Likely
Apr '25 - Mar '26
Recent reviews (162)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePopular mentions
1 reviews | Active since Jan 2020
Professional,Transparent, Customer-focused
I recently purchased a car through this dealership ,I couldn’t be happier with the experience.from the moment I walked in , staff was welcoming,professional,and attentive to my needs. Sale associate who assisted me was knowledgeable,patient, genuinely interested in helping me find the right vehicle rather than just making a sale.The process was smooth and transparent .Thanks to Fadzai and nomsa🥰🥰🥰
1 reviews | Active since Jan 2020
Professional,Transparent, Customer-focused
I recently purchased a car through this dealership ,I couldn’t be happier with the experience.from the moment I walked in , staff was welcoming,professional,and attentive to my needs. Sale associate who assisted me was knowledgeable,patient, genuinely interested in helping me find the right vehicle rather than just making a sale.The process was smooth and transparent .Thanks to Fadzai and nomsa🥰🥰🥰
1 reviews | Active since Jan 2020
Excellent customer service
Greetings I would like to applaud Nomsa and Fadzai from bryanston executive cars, their service was excellent and I would recommend Them to others who are interested.
1 reviews | Active since Jan 2020
Excellent customer service
Greetings I would like to applaud Nomsa and Fadzai from bryanston executive cars, their service was excellent and I would recommend Them to others who are interested.
1 reviews | Active since Jan 2020
Great Service
I had a great experience there, might have not bought today but will definitely buy in the future, thank you Zandre for your excellent service!!
1 reviews | Active since Jan 2020
Great Service
I had a great experience there, might have not bought today but will definitely buy in the future, thank you Zandre for your excellent service!!
1 reviews | Active since Jan 2020
Excellent Client Service
Excellent service from Bryanston Executive Cars,went to have a look at a few cars and was really treated well by your Salesman Zandre. Well done! Keep up the good work.
1 reviews | Active since Jan 2020
Excellent Client Service
Excellent service from Bryanston Executive Cars,went to have a look at a few cars and was really treated well by your Salesman Zandre. Well done! Keep up the good work.
1 reviews | Active since Jan 2020
Too Notch Service from Yandiswa at Bryanston Cars
Excellent service from Yandiswa at Bryanston Cars! She went above and beyond to ensure I got the best deal on my new ride. Highly recommend working with her. Thanks for the great experience, Yandiswa and team!
1 reviews | Active since Jan 2020
Too Notch Service from Yandiswa at Bryanston Cars
Excellent service from Yandiswa at Bryanston Cars! She went above and beyond to ensure I got the best deal on my new ride. Highly recommend working with her. Thanks for the great experience, Yandiswa and team!
1 reviews | Active since Jan 2020
G
Thank Yandiswa for the excellent service keep it up and do yo others as well
1 reviews | Active since Jan 2020
G
Thank Yandiswa for the excellent service keep it up and do yo others as well
1 reviews | Active since Jan 2020
Nomsa @ Bryanston Executive Cars
Thank you Nomsa the FIN lady @Bryanston Executive Cars,got my car and am happy.Thanks Nomsa keep it up
1 reviews | Active since Jan 2020
Nomsa @ Bryanston Executive Cars
Thank you Nomsa the FIN lady @Bryanston Executive Cars,got my car and am happy.Thanks Nomsa keep it up