BP Southern Africa
1 reviews | Active since Member
BP KWADUKUZA THEE WORST GARAGE
Has to be the worst experience ever at a garage. I used to visit this garage regularly back in 2021 but they were always offline to vouchers due to network and speed points not working 5 years later i try them again and they havent get fixed their network issues. I had R800 in my account and i tapped to pay for my R800 fuel. The monies had come off my account but due to "network" it failed to go through on the speed point Knowing well that i had only R800 on this bank card and my main account bank card was at home, how do i pay for the fuel when the money paid to reverse back into my account I got another R800 paid into my bank account card that i was using and low and behold again R800 taken out but the garage payment failed again due to network I refused to get another R800 to pay pending their network issues but the assistant insisted that we keep trying, like how do we keep trying when my account monies have been debited and further attempts will make my account go into overdraft status, who pays for the interest then? What happens if an individual has their last money but since this garage persistently has network issues ever since their inception, who gets the shortfall, because i have been told i cant leave till the payment goes through I had to wait for over an hour call my bank and push through reversals just so that their issue is fixed and monies reflect back into my account for the assistant to now try another speed point for it to go through. Shouldnt he have tried another speed point at the second attempt and not the third? This is really frustrating. BP Kwadukuza your network issues are boring now, grow up and get with the times, your infrastructure has to be the most outdated since your inception. You want customers but cant update your systems to support a proper and stable network. Nothing has changed and giving you'll a second chance has to be the worst decision I've ever made.
