BOUNCEInc
Claimed Business
|4.8|26 Reviews (last 12 months)|This business does not respond to reviews
BOUNCEInc
Claimed Business
|4.8
26 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, BOUNCEInc is delivering a consistently strong entertainment experience across its Fourways, Menlyn, Mall of Africa, and Cornubia venues. Customers consistently mention the warmth, attentiveness, and energy of staff, with many naming individual team members who went the extra mile. Families appreciate the variety of activities, the safe environment for children, and inclusive treatment of kids with special needs. A recurring theme is that birthday parties, school holidays, and first-time visits leave guests eager to return, suggesting the brand has built genuine emotional loyalty.
Performance(last 12 months):
Trustindex Rating
5.9NPS Score
100Very Likely
TrustIndex
5.9
NPS Score
100
Recommended: Very Likely
Review Distribution
4.8|26 Reviews
Sep '25 - Aug '26
Recent reviews (26)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceLR
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Thandiwe R
1 reviews | Active since Oct 2020
2 Mar 2026, 08:34
The Best service I've never seen!
I had the worst day of my life but Bounce staff made it a beautiful one again. We were welcomed with so much love and warmth. The care and love shown to the party crew was amazing, I still thank Musa for being extraordinary to them. The kids really felt at home. I truly appreciate them from the head office going down to the Fourways branch, it was amazing 😍
Helpful (0)
|Replies (0)TR
Thandiwe R
1 reviews | Active since Oct 2020
2 Mar 2026, 08:34
The Best service I've never seen!
I had the worst day of my life but Bounce staff made it a beautiful one again. We were welcomed with so much love and warmth. The care and love shown to the party crew was amazing, I still thank Musa for being extraordinary to them. The kids really felt at home. I truly appreciate them from the head office going down to the Fourways branch, it was amazing 😍
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Replies (0)LN
Lufuno N
1 reviews | Active since May 2024
17 Feb 2026, 07:05
10/10 customer service
My experience was amazing. The staff are so helpful and wonderful, they make sure you have the best experience when you are there. I’ve been to all the different BOUNCE venues with my family and the experience is consistent. BOUNCE customer service is a 10/10
Helpful (0)
|Replies (0)LN
Lufuno N
1 reviews | Active since May 2024
17 Feb 2026, 07:05
10/10 customer service
My experience was amazing. The staff are so helpful and wonderful, they make sure you have the best experience when you are there. I’ve been to all the different BOUNCE venues with my family and the experience is consistent. BOUNCE customer service is a 10/10
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Replies (0)M
Mohlago
1 reviews | Active since May 2024
6 Jan 2026, 21:22
Lots and lots of fun!
I had the best time at Bounce Cornubia mall in Durban, we came here as a vacation with my family and Bounce was just on our to-do list, I booked online 7 days before and I did not get any hassle when we arrived at the venue,we had fun as a family of 4,it was amazing, we will definitely come back if we are ever in DURBAN again!
Helpful (0)
|Replies (0)M
Mohlago
1 reviews | Active since May 2024
6 Jan 2026, 21:22
Lots and lots of fun!
I had the best time at Bounce Cornubia mall in Durban, we came here as a vacation with my family and Bounce was just on our to-do list, I booked online 7 days before and I did not get any hassle when we arrived at the venue,we had fun as a family of 4,it was amazing, we will definitely come back if we are ever in DURBAN again!
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Replies (0)RVDL
Rina Van Der Linde
1 reviews | Active since Jan 2025
30 Dec 2025, 17:50
Great fun at a great price.
Great variety of games, areas to play and caters for different levels of expertise. Staff is friendly and very helpful. Great fun at a great price.
Helpful (0)
|Replies (0)RVDL
Rina Van Der Linde
1 reviews | Active since Jan 2025
30 Dec 2025, 17:50
Great fun at a great price.
Great variety of games, areas to play and caters for different levels of expertise. Staff is friendly and very helpful. Great fun at a great price.
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Replies (0)