

Bluu Car Rental
Based on recent customer reviews, Bluu Car Rental is generating significant frustration among renters, with a recurring theme of disputed damage claims, particularly regarding undercarriage scratches discovered after vehicle return. Customers consistently mention delays in deposit refunds, unexplained credit card holds, and difficulty reaching responsive customer care. Communication breakdowns and perceived unprofessional conduct from certain staff are frequently raised. A smaller but notable thread of positive feedback highlights individual employees who delivered courteous, thorough handovers and clean vehicles, suggesting service quality varies sharply by branch and representative.
TrustIndex
2.2
Based on recent customer reviews, Bluu Car Rental is generating significant frustration among renters, with a recurring theme of disputed damage claims, particularly regarding undercarriage scratches discovered after vehicle return. Customers consistently mention delays in deposit refunds, unexplained credit card holds, and difficulty reaching responsive customer care. Communication breakdowns and perceived unprofessional conduct from certain staff are frequently raised. A smaller but notable thread of positive feedback highlights individual employees who delivered courteous, thorough handovers and clean vehicles, suggesting service quality varies sharply by branch and representative.
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Bluu Car Rental has a TrustIndex of 2.2 out of 10 on Hellopeter, based on 21 reviews in the last 12 months. Hellopeter has tracked Bluu Car Rental across 100 total reviews. How is the TrustIndex calculated? →
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