Bluebean
Claimed Business
|3|2 Reviews (last 12 months)|This business does not respond to reviews
Bluebean
Claimed Business
|3
2 Reviews (last 12 months)
Does not respond to reviews
Review Distribution
3|2 Reviews
Sep '25 - Aug '26
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Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Gideon W
1 reviews | Active since Apr 2026
21 Apr 2026, 16:58
Clueless Standard Bank
I have this old Bluebean card that I have been paying loyally for years. My card has expired, I am not on the app and Standard Bank has stopped sending me statements after I went to the bank years ago to change my email address, but I still paid it every month. I am now able to settle the amount that I owe and close the account.. A couple of weeks ago I went to a Standard Bank branch to do this. They put me on the phone with their credit card division, they asked me some questions to verify myself and then told me I have to wait till the 10th to see the amount that I have to settle and then I can just phone the credit card division directly. I phoned them after the 10th and then they couldn't verify me and told me I have to go back to the bank to get verified. Shortly after this I got emails from Standard bank that my details have been leaked. Now I really want to close this account urgently, because I don't want to do business with anybody that cannot look after my information. So I go to the bank to get verified again. Now i phoned the credit card division again and again they cannot help me because I have to go back to the branch to get verified again. Are these people actually serious? Very very bad bank where they definitely don't know what they are doing!
Helpful (0)
|Replies (0)GW
Gideon W
1 reviews | Active since Apr 2026
21 Apr 2026, 16:58
Clueless Standard Bank
I have this old Bluebean card that I have been paying loyally for years. My card has expired, I am not on the app and Standard Bank has stopped sending me statements after I went to the bank years ago to change my email address, but I still paid it every month. I am now able to settle the amount that I owe and close the account.. A couple of weeks ago I went to a Standard Bank branch to do this. They put me on the phone with their credit card division, they asked me some questions to verify myself and then told me I have to wait till the 10th to see the amount that I have to settle and then I can just phone the credit card division directly. I phoned them after the 10th and then they couldn't verify me and told me I have to go back to the bank to get verified. Shortly after this I got emails from Standard bank that my details have been leaked. Now I really want to close this account urgently, because I don't want to do business with anybody that cannot look after my information. So I go to the bank to get verified again. Now i phoned the credit card division again and again they cannot help me because I have to go back to the branch to get verified again. Are these people actually serious? Very very bad bank where they definitely don't know what they are doing!
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Replies (0)B