I couldn’t verify my account on Google so I’m messaging here I’m having problems with bling girl

I couldn’t verify my account on Google so I’m messaging here I’m having problems with bling girl. I ordered a nail dust collector from them end November but it never came. I then called to ask why and they said it is out of stock I then asked for a refund which they never gave me. I’ve called them 4 times and every time they say they’ll call me back but no one has called. This is very unprofessional. My hardworking money is being ****** by bling girl