BidTrack
1.4|87 reviews
Responds in 27 hours 5 min
ND
Nkosingiphile D
1 reviews | Active since Member
19 May 2026, 11:09
Find my Car
where is my car it been 5 months now no updates no nothing cased was opened App is suspended i cant communicate with you but the car is still with the ********s who stole it can somebody explain where is my car or your device installed on it car reg ch37spzn its a polo GTS.Do something about it
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Replies (1)BidTrack's replyOfficial
25 May 2026, 13:08Dear Mr Dlamini
Thank you for reaching out to us, and we are truly sorry for the frustration and distress you are experiencing regarding your vehicle.
We understand how serious this matter is to you, especially given the circumstances you have described. Please be assured that we take every stolen vehicle case extremely seriously and it is never our intention for a client to feel left without support or updates.
Regarding the app access, the suspension is linked to your account being placed in an inactive status. This is an administrative step taken to prevent any further billing or debit orders from being processed while the account is not active.
We have escalated the above query to the relevant department, and will provide you with any relevant feedback, should there be any further information to share. Please feel free to contact our customer service centre on 0800 333 889 for further information.
Regards
Bidtrack Customer Care
Thank you for reaching out to us, and we are truly sorry for the frustration and distress you are experiencing regarding your vehicle.
We understand how serious this matter is to you, especially given the circumstances you have described. Please be assured that we take every stolen vehicle case extremely seriously and it is never our intention for a client to feel left without support or updates.
Regarding the app access, the suspension is linked to your account being placed in an inactive status. This is an administrative step taken to prevent any further billing or debit orders from being processed while the account is not active.
We have escalated the above query to the relevant department, and will provide you with any relevant feedback, should there be any further information to share. Please feel free to contact our customer service centre on 0800 333 889 for further information.
Regards
Bidtrack Customer Care
Best regards,
BidTrack's reply25 May 2026, 13:08
Official
Dear Mr Dlamini
Thank you for reaching out to us, and we are truly sorry for the frustration and distress you are experiencing regarding your vehicle.
We understand how serious this matter is to you, especially given the circumstances you have described. Please be assured that we take every stolen vehicle case extremely seriously and it is never our intention for a client to feel left without support or updates.
Regarding the app access, the suspension is linked to your account being placed in an inactive status. This is an administrative step taken to prevent any further billing or debit orders from being processed while the account is not active.
We have escalated the above query to the relevant department, and will provide you with any relevant feedback, should there be any further information to share. Please feel free to contact our customer service centre on 0800 333 889 for further information.
Regards
Bidtrack Customer Care
Thank you for reaching out to us, and we are truly sorry for the frustration and distress you are experiencing regarding your vehicle.
We understand how serious this matter is to you, especially given the circumstances you have described. Please be assured that we take every stolen vehicle case extremely seriously and it is never our intention for a client to feel left without support or updates.
Regarding the app access, the suspension is linked to your account being placed in an inactive status. This is an administrative step taken to prevent any further billing or debit orders from being processed while the account is not active.
We have escalated the above query to the relevant department, and will provide you with any relevant feedback, should there be any further information to share. Please feel free to contact our customer service centre on 0800 333 889 for further information.
Regards
Bidtrack Customer Care
Best regards,