Nariska Gajadar from Beekmans Holiday, you are the best

My family and i had a car accident on our way to one of the holiday resorts under beekmans holiday. I sent an email to beekman holidays letting them know that we wont make it. Nariska Gajadar responded to my email requesting proof that we were indeed in the accident. I sent her pictures as well as a copy of our statement and case number. Within a week she got back to me and informed me that we couldn't receive a refund but we had a credit on our account and we could therefor make a booking at another time more suitable for us. She made the entire process so seamless showing a high level of empathy and care. She made me feel like she knew me personally and was genuinely worried my family and I's wellbeing. She also advised that we could make another booking once we had healed and were ready. When we were eventually ready, she made the bookings for us, giving us different options to choose from. She went over and beyond her call of duty to ensure that we were happy with the new booking and that we were settled when we arrived

Thank you Nariska, your empathy, care and support have truly touched us in an incredible manner and we look forward to our next booking with Beekmans Holiday